Oversee the full accounts receivable cycle, including billing, collections, cash application, and aging managementLead and develop the AR team while establishing clear performance metrics and accountabilityManage customer credit approvals, credit limits, and payment terms based on financial analysis and risk toleranceMonitor AR aging, DSO, and credit exposure to proactively identify and mitigate riskPartner with sales and operations to resolve delinquent accounts and support customer relationshipsDevelop and enforce credit policies, procedures, and collection strategies to improve cash flowHandle escalated customer accounts, negotiate payment plans, and drive resolution of disputesPrepare reporting and forecasts related to AR performance, credit exposure, and cash collectionsIdentify and implement process improvements, automation, and system enhancements. 5+ years of progressive experience in accounts receivable, credit, or collectionsPrior leadership experience managing AR, credit, or collections teamsStrong background in credit analysis, risk assessment, and customer credit management Experience working with AR aging reports, DSO metrics, and cash flow forecastingAdvanced Excel skills and experience with ERP/accounting systemsStrong communication and negotiation skills with both internal stakeholders and customers.