Customer Service Representative - State Farm Agent Team Member

Tage Wright - State Farm Agent
  • Deep River, CT
  • Full-time
1 day ago

Job Description

Benefits:
  • Simple IRA
  • License reimbursement
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products. 

ROLE DESCRIPTION:
As a Customer Service Representative with Tage Wright - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:
  • Establish customer relationships and follow up with customers, as needed. 
  • Answer customer inquiries and requests.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS:
  • Dedicated to customer service.
  • Strong communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.
ABOUT OUR AGENCY:
I opened my agency in 2022 and currently lead a team of three. I was drawn to agency ownership because I wanted the opportunity to work closely with people, build meaningful relationships, and help families protect what matters most to them. I earned my master’s degree in Education from UConn and am a proud parent of three teenagers who keep our family busy with baseball, theater, and school sports. Outside of work, I enjoy spending time outdoors and staying active through fitness and working out.

Supporting our local community is important to us. Our agency proudly sponsors area sports teams as well as the local theater program, allowing us to support many of the activities and organizations that bring families in our community together.

Our agency offers a health stipend, Simple IRA, licensing reimbursement, and a strong commitment to work-life balance. We also like to keep things fun with Friday lunches provided by the agency, Casual Fridays, holiday team outings, and different office promotions and incentives throughout the year.

Our office is upbeat, competitive, and centered around a genuine purpose: protecting families. We believe great sales conversations are about much more than selling a product - they’re about getting to know each household, understanding the bigger picture, and helping people make informed decisions about their protection. I’m looking for someone who is competitive, relationship-driven, and a strong problem-solver who can have meaningful, holistic conversations with customers.

Numbers & Facts

LocationDeep River, CT
Job TypeFull-time

Skills

  • Baseballunmatched
  • Child and Youth Servicesunmatched
  • Communication Skillsunmatched
  • Community Supportunmatched
  • Customer Experienceunmatched
  • Customer Relationsunmatched
  • Customer Support/Serviceunmatched
  • Detail Orientedunmatched
  • Financial Servicesunmatched
  • Fitnessunmatched
  • Health Insuranceunmatched
  • Healthcare Reimbursementunmatched
  • Insuranceunmatched
  • Interpersonal Skillsunmatched
  • Licensingunmatched
  • Multitaskingunmatched
  • Problem Solving Skillsunmatched
  • Reimbursementunmatched
  • Resolve Customer Issuesunmatched
  • Salesunmatched
  • Sportsunmatched
  • Team Lead/Managerunmatched
  • Theaterunmatched
  • Track Customer Issuesunmatched
  • Training/Teachingunmatched

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