Benefits:- Health stipend
- License reimbursement
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
Since opening in 2017, our agency has grown into a team of seven professionals who work together with a strong sense of family, respect, and collaboration. Having started my career working for another agent before opening my own office, I know firsthand the importance of creating an environment where team members feel supported and equipped to succeed.
We provide ongoing training, licensing reimbursement, a health stipend after six months, and flexible hours to promote a healthy work-life balance. Our team enjoys regular lunches together, monthly bonus opportunities, and a culture that encourages both personal and professional growth.
We’re looking for candidates with strong communication skills, a positive phone presence, organizational abilities, and comfort with technology. If you’re motivated and eager to grow in a supportive environment, we’d love to hear from you!
ROLE DESCRIPTION:As a Customer Service Representative - State Farm Agent Team Member with Rob Emler - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.