Customer Service Representative - Tech Sales

About Huzzle

At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups and established businesses in SaaS, MarTech, FinTech, and EdTech.

Unlike traditional outsourcing, you’ll be placed directly with a client as a core member of their team—giving you real ownership, career progression, and long-term stability.

Salary: $45,000 base + uncapped commission. Most reps earn $55K-$70K in year one.

Role Type: Full-time

Location: Woburn, MA. On-site for your first 90 days, then hybrid

About the Company

Our client is one of the leading outsourced sales development companies in the US. They build and run phone-first sales teams for B2B tech companies, from fast-growing startups to names like Honeywell, PTC, SurveyMonkey and OpenText.

• Inc. 5000 fastest-growing private company five years in a row
• Employee-owned, so the team shares in the company’s success
• 170+ people across offices in Woburn, MA and Fort Lauderdale, FL
• Promote-from-within culture, with promotion reviews at 90 days and 6 months
  
  A great place to start a career in tech sales and grow fast.

Job Summary

Are you currently working in customer service, retail, hospitality, or another customer-facing role and looking for your next career opportunity?

We're hiring motivated, energetic, and confident communicators to join a growing team in Woburn, Massachusetts, as Entry-Level Sales Development Representatives (SDRs).

This opportunity is ideal for customer service professionals who enjoy speaking with people, thrive in fast-paced environments, and want to transition into a rewarding career in B2B technology sales.

No previous sales experience or college degree is required. You'll receive comprehensive training to develop the skills needed to succeed.

If you're ambitious, coachable, and ready to take your customer service experience to the next level, we'd love to hear from you.

Key Responsibilities

• Engage with potential business customers through outbound phone calls, emails, and other communication channels.
• Introduce technology products and services to prospective clients.
• Build rapport with decision-makers and identify potential business opportunities.
• Ask relevant questions to understand customer needs and determine potential fit.
• Schedule qualified meetings for senior sales representatives.
• Maintain accurate records of customer interactions and follow-ups in CRM systems.
• Work toward individual and team performance targets.
• Participate in ongoing training, coaching, and professional development.

Requirements

• Customer-facing experience: Previous experience in customer service, or another customer-facing environment is required.
• Excellent communication skills: Clear, confident, and professional spoken English, with strong phone communication skills.
• High energy and ambition: A motivated, proactive personality with a genuine desire to learn and succeed.
• Coachability: Willingness to receive feedback, develop new skills, and continuously improve.
• Resilience: A positive attitude and the ability to handle challenges and rejection professionally.
• Strong interpersonal skills: Comfortable speaking with new people, building relationships, and maintaining engaging conversations.
• Goal-oriented mindset: Motivated by targets, personal development, and measurable achievements.
• Location: Must live within approximately one hour of Woburn, Massachusetts, and be able to work on-site.

Nice to Have

• Customer service, call center, or telesales environments.
• Retail or hospitality roles involving regular customer interaction.
• B2C sales, including door-to-door, solar, insurance, or other commission-based sales.
• Financial services, financial advisory, or insurance.
• Previous sales internships or exposure to business development.
• Familiarity with CRM systems or customer management software.

Benefits

Opportunity to work with a growing, ambitious sales team.

Structured onboarding, hands-on support, and team collaboration.

Long-term career opportunities with a high-growth business.

Collaborative, on-site working environment.