Customer Service Specialist

The Humane Society of Missouri is seeking a highly motivated individual with a passion for helping animals. Our Customer Service Specialist interacts with the public both in-person and by phone to conduct animal intake/receiving, processing, and adoption of animals. This role primarily covers the front-desk of the shelter. If you love working with animals and communicating with people, this job could be a great fit for you.

Responsibilities include:

• Cleaning reception area,
• Completing and filing paperwork,
• Operating Adoption Center computer system, and
• Providing essential care to animals received.

This is a full-time, entry-level position, which will include weekend hours. Starting pay is $16/hour. Qualified candidates must have a high school diploma or equivalent, and at least 3 months of customer service and animal handling experience is preferred.

The Humane Society of Missouri offers competitive wages and excellent benefits:

• Medical, Dental, and Vision insurance
• Short-term disability
• Long-term disability (100% employer paid)
• Retirement Savings Plan
• Flexible Spending Accounts
• Employee Assistance Program
• Paid time off, including vacation, sick and holiday pay

Employees are eligible for the following discounts after 90 days of employment:

• 40% off veterinary services
• 15% off prescription diets
• $50 off adoptions at HSMO
• 10% off gift shop