Customer Service - Warehouse

CLINIC: Swine Vet Center

Location: St. Peter, Minnesota 

Monday-Friday | 8:30 AM - 5:00 PM

COMPANY OVERVIEW - At Swine Vet Center (SVC), we partner with pork producers across the Midwest by providing veterinary expertise, research, and practical solutions that improve herd health and production performance. Guided by our commitment to put clients first and do what's right for the pig, our team brings together veterinarians and professionals in warehouse operations, laboratory services, accounting, administration, and human resources to help our clients succeed.

We are seeking a Warehouse Associate to join our team in a customer-focused role supporting pork producers across the Midwest. This primarily desk-based position is responsible for answering phones, responding to emails, processing orders, and coordinating with distributors to ensure timely and accurate product fulfillment for clients. The ideal candidate has agriculture experience and enjoys providing exceptional customer service.

KEY RESPONSIBILITIES

• Deliver exceptional customer service by phone, email, and in person.
• Serve as the primary point of contact for clients, assisting with product inquires, order requests, and general support.
• Process customer orders and coordinate purchases with distributors and vendors to ensure timely and accurate fulfillment.
• Support inventory management activities, including receiving, labeling, documentation, and compliance with protocols.
• Assist clients with product pickups and provide a positive customer experience.
• Partner with veterinarians, warehouse team members, and other departments to ensure clients receive the products and service they depend on.
• Contribute to a safe, organized, and efficient warehouse operation.

You will thrive in this role if you:

• Enjoy building relationships and helping clients.
• Are comfortable communicating by phone, email, and in person.
• Take pride in providing accurate, dependable service.
• Have experience in the swine/agriculture industry.
• Are proficient with Microsoft Office, QuickBooks, and other computer applications.
• Communicate clearly and professionally, both verbally and in writing.
• Can manage multiple priorities while maintaining attention to detail.
• Work well independently and as part of a collaborative team.

WORK ENVIRONMENT - This is a primarily desk-based position that involves frequent phone, email, and computer work. Occasional warehouse responsibilities include operating a pallet jack and lifting up to 50 pounds.

BENEFITS - HVP offers a full benefits package, including various health insurance plan options, vision, dental, and life insurance, long and short term disability, critical illness and accident insurance, and GAP insurance.  We also offer Flexible Spending Accounts as well as Health Savings Accounts.  A generous paid time off policy allows our employees the flexibility they need for work/life balance.  HVP invests in your future by offering a company sponsored 401k plan with employer match, along with access to a financial planner!  

Along with the above, other perks include the option for career advancement, professional development, and continuing education. 

STATEMENT - All applicants are considered for all positions without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical/mental disability, medical condition, military/veteran status, genetic information, marital status, ethnicity, citizenship or immigration status, or any other protected classification, in accordance with applicable federal, state, and local laws. By completing this application, you are seeking to join a team of hardworking professionals dedicated to consistently delivering outstanding service to our customers and contributing to the financial success of the organization, its clients, and its employees. Equal access to programs, services, and employment is available to all qualified persons. Those applicants requiring an accommodation to complete the application and/or interview process should contact a management representative.