Customer Services Representative - Remote

Spade Recruiting
  • Chicago, IL
  • Remote
  • $55,000–$60,000 Per Year
  • Full-time
  • Instant Apply
Today

Job Description

Build Your Career With a Growing Remote Team

We are expanding our remote team and looking for dependable, motivated, and professional individuals who enjoy working with people. In this role, you will connect with members interested in learning about their available benefits, arrange virtual meetings, and provide guidance throughout the enrollment process.

No previous insurance experience is required. We offer structured training, personalized coaching, and ongoing support to help you develop the knowledge and skills necessary to succeed. Our goal is to provide you with the resources to work confidently and independently while remaining connected to a supportive team.

Your day-to-day work will involve speaking with members by phone, email, and Zoom, reviewing available coverage options, answering questions, organizing member information, and assisting with online applications.

What We Offer
Weekly earnings with opportunities for performance incentives
Fully remote position with the ability to work from home
Flexible scheduling options
Step-by-step training and continued professional development
No previous insurance background required
Opportunities for career advancement and leadership development
Potential for long-term residual earnings
Access to qualifying health and benefits programs
One-on-one mentorship and ongoing team guidance

Job Responsibilities

Key Responsibilities
Schedule and coordinate virtual appointments with members
Conduct professional online meetings using Zoom
Present available benefit plans and explain coverage options
Respond to member questions and provide helpful information
Assist members with digital forms and enrollment applications
Organize and update electronic member records
Verify that applications and supporting documents are complete
Follow established processes and professional service guidelines
Participate in virtual training sessions, coaching, and team meetings

Numbers & Facts

LocationChicago, IL (
Remote
)
Job TypeFull-time
Salary$55,000–$60,000 Per Year
Additional CompensationCommission, Bonus

Qualifications

Qualifications
Strong communication and interpersonal skills
Reliable, organized, and capable of working independently
Comfortable communicating by telephone and video
Familiarity with basic computer programs, email, and virtual meeting platforms
Ability to prioritize tasks and manage time effectively
Professional approach when interacting with members
Willingness to learn, accept coaching, and develop new skills
Customer service, sales, or administrative experience is beneficial but not essential

Benefits

Performance Bonus, Flexible Schedule, Life Insurance, Stock Options, Employee Events, Professional Development, Work From Home, Medical, Dental, Vision

Skills

  • Coachingunmatched
  • Customer Support/Serviceunmatched
  • Insuranceunmatched
  • Leadershipunmatched
  • People Managementunmatched
  • Plan Meetingsunmatched
  • Training/Teachingunmatched
  • Work From Homeunmatched

Level up your application

Professional resume templates

Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.

Free resume templates

Resume Builder

Improve your existing resume or start from scratch and create a standout, ATS-friendly resume. Add job-specific content, download and apply.

Resume Builder