Customized Training Program Project Coordinator

Customized Training Program Project Coordinator

Salary

$45,561.00 - $52,395.00 Annually

Location

Center for Workforce Innovation, Sanford, NC

Job Type

Full-time Staff

Job Number

02292

Division

Workforce Development

Department

Industry Services

Opening Date

09/15/2026

Closing Date

9/29/2026 5:00 PM Eastern

• Description
• Benefits

Job Description

Central Carolina Community College is committed to being an employer of choice, grounded in excellence, integrity, respect, collaboration, innovation, and leadership. We provide a supportive, growth-focused workplace where professionals can thrive while helping students access first-class educational and workforce opportunities. Join us in shaping futures, strengthening our region, and contributing to a mission-driven culture rooted in service and opportunity.

Under the direction of the Executive Director of Industry Services, the Project Coordinator serves as the primary liaison between Central Carolina Community College (CCCC) and regional corporate partners. The Coordinator is responsible for planning, executing, and evaluating project-based training activities in full compliance with North Carolina Community College System (NCCCS) Customized Training Program (CTP) guidelines, while managing project budgets, instructional resources, and administrative operations.

Special Position Requirements and Working Conditions:

Travel & Service Area: Must possess a valid driver's license and be willing to travel regularly throughout the 3-county CCCC service area, with occasional travel outside the service area as required. Occasional after hours may be required.

Physical Mobility & Facility Navigation: Ability to navigate long distances across various industrial, manufacturing, and campus environments. Capability to transport, lift, and maneuver training materials, supplies, and equipment weighing up to 50 pounds (with reasonable accommodation).

Workplace Safety & Compliance: Willingness and ability to wear required Personal Protective Equipment (PPE) during client site visits and training setups, including safety glasses, steel-toed footwear, work gloves, and face masks/respirators as site regulations dictate.

Primary Work Environment: Work is predominantly performed in a climate-controlled, professional office environment during standard business hours (Monday-Friday).

Physical Demands: Requires prolonged periods of sitting, stationary desk work, and continuous computer use. Occasional standing, walking, bending, reaching, and light lifting (typically up to 25 lbs.) associated with office supplies and training materials.

On-Site & Field Hazards: Periodic site visits to partner facilities, industrial sites, and manufacturing plants are required. Potential exposure to industrial workplace environments, fluctuating temperatures, loud machinery, active manufacturing floors, and uneven terrain. Requires strict adherence to safety protocols and the regular use of site-specific Personal Protective Equipment (PPE) such as safety glasses, steel-toed footwear, high-visibility gear, and ear protection.

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Essential Duties

Program & Project Management

• Maintain expert knowledge of NCCCS Customized Training Program guidelines, ensuring all project activities, budgets, and reporting remain fully compliant.
• Lead end-to-end planning, scheduling, and execution of company-specific training initiatives in alignment with client agreements.
• Conduct comprehensive needs assessments with client leadership to identify skill gaps and design future workforce training programs.
• Monitor and manage individual project budgets, material requisitions, and vendor/partner connections.
• Track continuous improvement opportunities to enhance program delivery, strengthen cross-departmental collaboration, and support college performance metrics.

Instructor Coordination & Quality Assurance

• Recruit, vet, and onboard qualified industry instructors for training sessions; identify and pursue instructor certification opportunities to expand the Industry Services course catalog.
• Issue instructor contracts and process purchase requisitions for all scheduled classes.
• Administer end-of-course evaluations, analyze performance data to identify instructional strengths and growth areas, and report findings to trainers and executive leadership.

Administration & Compliance

• Maintain comprehensive electronic project records, ensuring class registrations, instructor contracts, and evaluation data are properly archived across the project lifecycle.
• Prepare and submit regular progress, compliance, and outcome reports to the Executive Director, VP of WCE and the NCCCS state office.

Client Communication & Community Engagement

• Serve as the central point of contact between client companies, instructors, college departments, and executive leadership to ensure seamless communication.
• Represent Industry Services at campus and community events (e.g., National Manufacturing Day, facility tours, and outreach functions).
• Active participation in client planning sessions, departmental meetings, and assigned college committees.

Institutional Commitment & Professional Development

• Foster an inclusive, supportive learning environment that values diverse backgrounds, perspectives, and experiences across students, staff, and industry partners.
• Complete required annual staff development hours (minimum 5 hours) and actively support overall college policies, mission, and strategic goals.
• Perform other duties as assigned by leadership.
• Recognizing and respecting the variety of experiences and contributions represented by all of our students, employees, and community, the Customized Training Program Project Coordinator will encourage a learning environment in which everyone is supported and valued for their unique perspectives and experiences and will foster and promote the participation of all members of our diverse communities.

Minimum Requirements

Required Education:

• Associate degree in Business Administration, Engineering Technology, Project Management, or a related field. Note: Equivalent combinations of education, specialized training, and relevant industry experience may be considered.

Required kind and number years of work experience:

• Minimum of two (2) years of professional experience in training and development, project management, or business planning. Must have a demonstrated track record of managing administrative systems and supporting day-to-day organizational operations.

Required knowledge, skills and abilities:

• Collaboration & Relationship Building: Proven ability to work productively with diverse stakeholders, including corporate clients, instructors, and cross-functional college departments, fostering an inclusive environment.

• Communication & Presentation: Exceptional verbal, written, and digital communication skills, with demonstrated confidence in delivering engaging presentations during meetings and client briefings.

• Project Management: Strong organizational and project management capabilities, including the ability to plan, prioritize, execute, and monitor complex training programs simultaneously.

• Software Proficiency: High level of competence in standard productivity tools:

• Microsoft Office Suite: Advanced skill in Word, Excel (Expert), and PowerPoint.

• Google Workspace: Proficient in Gmail, Google Drive, Docs, Sheets, Slides, Meet, Calendar, and Forms.

• CRM Systems: Knowledge of higher education Customer Relationship Management (CRM) platforms, specifically Slate, for tracking client interactions, project data, and communications.

• Banner, NCCCS utilizes to manage:

• Customized Training Programs (CTP): Tracking customized training projects, budget management, reporting, and instructor workflows.

Required license or certificate:

• Possess a valid drivers license.

Preferred Requirements

• Bachelor's Degree, preferably in a business-related, manufacturing or engineering field.

Central Carolina Community College provides a comprehensive, affordable insurance and benefits program. We are continuously investigating new benefit offerings that are responsive to the needs of our full-time employees.

• State Health Plan
• Health Care and Dependent Care Flexible Spending Accounts
• Dental Insurance
• Vision Insurance
• Additional Supplemental Insurances
• Disability Plan
• NC Retirement Plan
• Leave (Vacation, Sick, FMLA, Civil and Military, Education, and Voluntary Shared)
• Paid Holidays
• Prior State Service Verification
• Supplemental Retirement Plan
• Employee Assistance Program
• State Employees Credit Union
• State Employees Association of NC (SEANC)
• Employee Discount Program

Please note: Most temporary (part-time or full-time) employees do not earn benefits.

Employer Central Carolina Community College

Address 1105 Kelly Dr

Sanford, North Carolina, 27330

Phone 919-718-7493

Website http://www.cccc.edu