Bachelor’s degree in data science, Information Systems, Business Analytics, Computer Science OR equivalent work experience. In total 10+ Years of experience.
10 years +Project Management experience
AWS or Azure Data certifications.
7-8 years of experience in data wrangling, profiling, testing tools.
7-8 years of experience in some of these technologies:
Power BI and/or Tableau, PowerApps, Alteryx and/or KNIME
5-6 years of experience in Cloud platforms: AWS and/or Azure
Proficient in complex SQL and Excel
Exposure to Python or R
Responsibilities
Data Democratization related activities to drive data drivel decision making
Develop and maintaining interactive dashboards and reports using Power BI, Tableau, and PowerApps
Develop data workflows and automation using Alteryx, KNIME, or similar data analytics tools
Analyze customer behavior, supply chain metrics, and manufacturing KPIs to support operational decision-making
Collaborate cross-functionally with engineering, manufacturing, sales, and digital product teams
Compensation: $65.00 - $75.00 per hour
About Us
The company is passionate about CX. The collective experiences in leadership roles across firms enable CCS to bring passion, perspective, data-driven decision making to guide, advise, and support organizations throughout their CX journey.
We are a “people” company.
We are a flat organization.
We believe the best idea win.
We believe in radical truth.
We attract strong-minded people with fierce intellect.
Mission Statement:
CCS is recognized as a leader in the Contact Center space. Our longstanding history and industry-leading position speak to our success in providing CX solutions centered around the leaders in contact center solutions and strategic technology partners that empower organizations to actualize ROI and sustain a truly competitive advantage in a fast-changing CX environment.
Numbers & Facts
Location
Plano, Texas
Website
www.ngenccs.com
Skills
Amazon Web Services (AWS)unmatched
Analysis Skillsunmatched
Automationunmatched
Business Analysisunmatched
Call Centersunmatched
Certified Coding Specialist (CCS)unmatched
Cloud Computingunmatched
Computer Scienceunmatched
Cross-Functionalunmatched
Customer/Consumer Behaviorunmatched
Data Analysisunmatched
Data Scienceunmatched
Decision Supportunmatched
Dental Insuranceunmatched
Health Insuranceunmatched
Information Technology & Information Systemsunmatched
Leadershipunmatched
Manufacturingunmatched
Metricsunmatched
Microsoft Windows Azureunmatched
Operational Supportunmatched
Performance Metricsunmatched
Power BIunmatched
Project/Program Managementunmatched
Python Programming/Scripting Languageunmatched
R Programming Languageunmatched
Reporting Dashboardsunmatched
Return on Investment (ROI)unmatched
SQL (Structured Query Language)unmatched
Salesunmatched
Supply Chainunmatched
Tableauunmatched
Technical Strategyunmatched
Test Toolsunmatched
Vision Planunmatched
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