Summary: A Seasoned professional with proven business acumen responsible for developing and maintaining client relationships and fostering partner relationships leading to increased business. In addition he/she is responsible for ensuring the agency is compliant with respect to keeping adequate patient care records as outlined in the policy documents.
The Delegating Nurse will schedule assessments, negotiate client agreements within the parameters set by the Owner, perform quality assessment skills checks and quality assurance visits, and complete and update Plans of Care.
Role: The Delegating Nurse supervises personal care cases when it requires a higher level of expertise than the regular staff can accommodate. The RN also provides training for staff, Caregivers, and Clients on a regular schedule and when called to do so.
Report to: Reports to the Owner/CEO/Executive Director/Director of Business Operation
Knowledge, Skills, and Abilities Required
Staff development, home care or home health experience preferred. CPR Instructor-Certified helpful but not required. License clear of infractions required. Experience in geriatrics a must, pediatric, post labor & delivery, cardiac, pulmonary and life-altering physical and mental diseases a plus.
1. Conveys professionalism with Homewatch CareGivers clients, their families and referral sources
2. Must maintain skills and learning on an ongoing basis, as well as adhering to Homewatch CareGivers, local, state and federal policies
3. Has background in managing other heath care professionals
4. Must be able to function with minimal supervision, multi-task, problem solve and make decisions on a timely basis
5. Must have knowledge and be able to train, supervise and validate skills required of caregiving staff (where permitted by state regulations) such as:
Exercising, Feeding, Finger and nail care, Foot care, Shaving, Transfers, Walker assistance, Wheelchair assistance, Vital Signs, Monitoring blood glucose, Catheter care, Monitor Intake/output, Non-sterile dressing changes, Oxygen care, Basic wound care, Basic skin care, Medication dispensing, Nebulizer treatments, G-Tube care, Turning and positioning, Toileting with bedpan, commode, urinal
6. Must pass all drugs and background screening with satisfactory results
7. Software experience with word, excel and other application
Major Responsibilities
The RN on staff manages client services, provides supervision and training for all home care service staff, and is responsible for:
1. Ensures that all caregivers receive on-the-job training as needed for specific clients
2. Participates in ongoing training for caregivers during their employment with Homewatch CareGivers
3. Meets with new and prospective clients and performs an assessment of service needs
4. Creates a Care Plan for all new clients after assessment and updates Care Plans as needed
5. Reviews charting in spirals and companion charts for clients monthly
6. Meets with clients after service has started to ensure quality care
7. Communicates with case managers, caregivers, office staff, clients, family members, and other medical professionals about client’s needs and concerns
8. Makes scheduled or unscheduled visits with clients to perform nursing tasks requested by clients, family members, or office staff
9. Consults with the staffing manager regarding the supervision of services
10. Assists staff, caregivers, and clients with problem-solving related to Homewatch CareGivers services.
11. Consults on matters dealing with the health, safety, and welfare of Homewatch CareGivers clients
12. Provides training to the clients regarding their own care, when requested
13. Provides or arranges in-service training to staff and caregivers on health maintenance services
14. When requested, assesses the skill level of new caregivers and recommends additional training, if necessary
15. Performs client evaluations when requested, or when mandated by the State or County
16. Performs the Quality Assurance visits on the above-mentioned cases not less than every 90 days, including taking vital signs
17. Approves the caregiver assignment in the above-mentioned cases
18. On-call responsibilities
19. Any other duty requested to maintain the operations of the business including caregiving duties
Physical Qualifications
1. Able to work an average of 20-40 hours per week.
2. Able to bend, climb, stoop, and stand an average of 5 hours per day.
3. Able to lift 20-30 pounds.
4. Able to use tools necessary for job.
5. Able to communicate effectively.
Key Job Performance Metrics
Intake conversion- Cost of hiring a caregiver
Evaluation conversion- Current caregiver to client ratio
New clients conversions- Overtime percentage
Total active caregivers- Number of caregivers trained on specialized programs
Total active clients- Number of caregivers in the University
Percent of caregivers wages to client fee- QA visit completion
Caregiver turnover- Customer service satisfaction survey numbers
Homewatch CareGivers offers the comprehensive home care services and we believe that exceptional training means a more rewarding experience for you and better care for clients. Homewatch CareGivers is a premier provider of in-home care services for people of all ages, including seniors, children, veterans, the chronically ill, and those recovering from medical procedures.
Our care philosophy is based on finding interesting, innovative ways to empower clients and help them feel engaged and respected. We start by making sure our caregivers and office staff are confident and empowered, too. Our Homewatch CareGivers University is a professionally-developed training platform designed to give you the tools and resources you need to make the very most of your time with clients and gain the most satisfaction from your job. It includes online accredited courses to help you meet the training requirements you may need to stay current with caregiver certification and licensure . The more prepared you are, the more secure you feel in your daily work.
This is an incredible opportunity to feel great about your job and the impact it has on others. Join our growing team and help bring our unique care philosophy to life!
This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location, and not to Home Care Evolution Corporate.
| Location | Ellicott City, Maryland |