Administrative Skills, Budget Management, Business Writing, Communication Skills, Cook Dishes, Cost Control, Customer Support/Service, Health Department, Health Plan, High School Diploma, Maintain Compliance, Microsoft Excel, Microsoft Outlook, Microsoft Product Family, Microsoft Word, Operational Support, People Management, Performance Analysis, Presentation/Verbal Skills, Problem Solving Skills, Procedure Development, Quality Assurance, Quality Management, Regulatory Compliance, Reporting Skills, Restaurant, Writing Skills
Introduction... Overview
We are always looking for talent that believes in having fun. At PENN Entertainment youll get to be a part of an exciting industry where the days and nights are fast paced. Youll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. Youll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
Initial placement within the salary range is based on an individuals relevant knowledge, skills and experience. Base salary is just one component of our competitive Total Rewards package which includes wellness programs designed to support our team members financial, physical and mental well-being.
Specific benefits-such as day-one medical coverage, 401k matching and annual performance bonus-may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.
Click HERE to discover how we empower team members to grow, thrive and advance in their careers.
Responsibilities
- Responsible for providing guidance and daily supervision to staff in the department.
- Supports and administers operational goals and monitors achievements of performance and profit objectives.
- Adheres to scheduling and coordinates with manager any scheduling concerns with attention to guest satisfaction.
- Administers all aspects of food preparation ensuring kitchen is clean, well-stocked and problem-free.
- Responsible for supporting compliance with departmental budgets.
- Enthusiastically supports, actively promotes and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise.
- Supports maintaining of cost control methods and procedures by monitoring consistent pars and inventory in each restaurant.
- Assists Sous Chef with administrative duties.
- Assists with maintaining established quality assurance procedures to ensure acceptable health department and customer service standards.
- Responsible for ensuring compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.
Requirements
- High School Diploma or GED required.
- Minimum of two years culinary experience or equivalent combination of education and experience.
- Supervisory experience preferred.
- Must have excellent verbal and written communication skills.
- Must be proficient in Microsoft applications: Excel, Word and Outlook.
- Flexible to work all shifts including holidays, nights, weekends and overtime as business needs dictate.
- Ability to write reports, business correspondence and procedure manuals.
- Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public.
- Ability to add, subtract, multiply and divide in all units of measure using whole numbers, common fractions and decimals.
- Ability to compute rate, ratio and percent and to draw and interpret bar graphs.
- Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.
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