Dental Receptionist

Dental Receptionist

Salary

$32,225.00 - $41,000.00 Annually

Location

Normal

Job Type

Full-Time

Job Number

202300934

Department

Health and Counseling Services

Opening Date

11/06/2026

• Description
• Benefits
• Questions

Description

The following statements are intended to describe the general nature and level of work that is to be performed in the identified position. The statements are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified as other duties may be assigned.

Summary:

The Front Desk Receptionist is often the first point of contact for students. This role requires exceptional customer service, professionalism, and the ability to support students who may be navigating healthcare independently for the first time.

Examples of Duties

• Answer phones, return calls, manage voicemail, and respond to student inquiries.
• Schedule appointments, emergency visits, and follow-ups.
• Verify student eligibility and coordinate with Student Health Services when needed
• Check students in/out and maintain accurate demographic data.
• Collect payments when applicable (e.g., faculty/staff services).
• Print treatment estimates, appointment reminders, and after-care instructions
• Notify providers of patient arrivals and cancellations.
• Monitor waiting room environment and ensure order and flow.
• Maintain confidentiality and HIPAA standards.
• Manage mail, packages, and supply deliveries.
• Assist with data reporting, daily sheets, and administrative tasks assigned by the Dental Director.

Typical Qualifications

• High school diploma required; associate degree preferred.

Supplemental Information

• Prior dental or medical front-office experience preferred.
• Experience with electronic health records.
• Excellent communication skills and strong customer service demeanor.

We offer a complete benefits package to full-time employees including health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, short and long-term disability, holidays, vacation, and sick leave.

To learn more details, visit our benefits page at http://www.aamu.edu/hr

01

Do you have a high school diploma or GED?

• Yes
• No

02

Do you have experience with electronic health records?

• Yes
• No

Required Question

Employer Alabama Agricultural and Mechanical University

Address 449 Buchanan Way

Normal, Alabama, 35762

Phone 256-372-5835

Website www.aamu.edu