Desktop Analyst

Join a Global Leader in Workforce Solutions - Net2Source Inc.

Who We Are

Net2Source Inc. isn't just another staffing company, we're a powerhouse of innovation, connecting top talent with the right opportunities. Recognized for 300% growth in the past three years, we operate in 34 countries with a global team of 5,500+. Our mission? To bridge the talent gap with precision-Right Talent. Right Time. Right Place. Right Price.

Title: Desktop Analyst

Terms: 6+ Months Contract

Location: San Diego CA

Payrate: $28/hr

Must-Have Qualifications

Professional Appearance: Clean-cut, polished, and customer-focused demeanor.

Local Candidates Only: Must reside locally and be available to work onsite.

Education: Bachelor's degree or an equivalent combination of education and relevant work experience.

• Desktop Support Experience: One to two years of experience providing desktop support, help desk, or end-user technical support. Preferred 3 years of experience.
• Technical Proficiency: Strong experience supporting Windows and macOS operating systems, Microsoft 365, Adobe Acrobat, Zoom, IT ticketing systems, computer hardware, software, peripherals, and basic networking.
• Tier 1 Technical Support: Hands-on experience with ticket triage, troubleshooting, diagnosing, resolving end-user technical issues, and managing user accounts, permissions, and shared resources.
• Hybrid A/V Support: Demonstrated experience supporting hybrid meetings and events, including Zoom, conference room technology, on-site A/V equipment, microphones, displays, and related hardware.
• Organization & Documentation: Strong organizational skills with the ability to maintain accurate technical documentation, follow established support processes, and communicate effectively with end users and technical teams.
• Flexibility: Available to work occasional evenings and weekends in support of meetings, special events, and other business needs.