NewSenior Deal Desk Analyst SamsaraSenior Deal Desk AnalystSan Francisco, CARemoteAs a Deal Desk Analyst, youll be at the center of that effort — acting as a trusted commercial advisor to get deals across the line while working with Sales, Sales Ops, Customer Success, Product, Legal, and Finance to define deal success and build strategies that work for the customer, Samsara, and our partners. • Leverage AI tools — including Glean, Claude, and other approved platforms — to accelerate deal analysis, summarize documentation, and surface relevant precedents; identify opportunities to automate repetitive workflows and implement solutions that measurably improve deal velocity.
EPIC Credentialed Trainer/ EPIC Analyst Balin TechnolgiesEPIC Credentialed Trainer/ EPIC AnalystSF, CA$50–$60 / hourContractorStaff members will help to produce meetings and end-user support content; interface directly with analyst and application manager teams; they will directly interface with Superusers and frontline staff- fielding training requests, workflow challenges, and appropriately triage requests across HIT. Member will collaborate with internal health clinical ops members and internal HIT colleagues to plan, develop and facilitate learning opportunities, triage requests to appropriate teams and serve as an interface between end-users and the broader HIT teams.
NewIT Help Desk Lead QcellsIT Help Desk LeadSan Francisco, CA$106,900–$117,600 / yearFull timeThe ideal candidate will have strong experience in desktop and deskside support, endpoint management, EDR/Antivirus, identity/access provisioning, and vendor coordination, and will work closely with our IT, network, and Security teams. Headquartered in Irvine, California, HQCA has been rapidly expanding its business in North America through the expansion of products and solutions, including distributed energy solutions, direct-to-homeowner solar sales and financing, and EPC services.
Help Desk Analyst Exchange BankHelp Desk AnalystSanta Rosa, CA$22–$28.50 / hourWritten Communication: Uses correct English grammar, punctuation, and spelling; communicates information (for example facts, ideas, or messages) in a succinct and organized manner; produces written information, which may include technical material that is appropriate for the intended audience. Verbal Communication: Expresses ideas effectively in individual and group situations adjusting style and methods to meet the specific needs of the audience; attentively listens to others to gather data and paraphrase meaning to verify understanding.
Senior Help Desk Technician Contact Government Services LLCSenior Help Desk TechnicianSan Francisco, CASkills and attributes for success- BackupRestoration adminsupport- File Server support- User AccountMailbox administration- SoftwareHardware installation- Handheld device installationtroubleshootingsupport- Remote User setupsupporttroubleshooting- End-user training- Creation of procedural documentation- Creation of spreadsheetsdatabases for tracking purposes- Record and update required information for all IT-related tickets utilizing ITIL- Creation of Incident work-log entries- Accurately answer user support questions of software and hardware in the EOUSA office environment- Maintain Account Management forms for new and departed users per Government policy and procedures- Produce proactive reports trending analysis service level reporting process consultation and application of ITIL best practices- Conduct and maintain accountable IT inventories such as laptops desktops tablet PCs printers MFPs accessories IT supplies etc. e-Mail Microsoft Office etc and how to access available research database applications- Submit weekly status reports and monthly surveys- Set up and support conference and training rooms for presentations including audio systems video systems AV distribution systems computer hardware and software control programming microphones amplifiers encrypted wireless microphone systems digital recording and computervideo interface- Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams set-up operations for audio mixing boards and facilitatemonitorrecord online meeting sessionsQualifications- One year or more Adobe Connect or related online meeting center set-up experience.
NewHelp Desk Lead MaximusHelp Desk LeadSan Francisco, CAFull timePerform supervisory responsibilities including but not limited to the following: identify training needs and development opportunities for subordinates; identify scheduling opportunities and propose work schedules and assign duties to subordinates to ensure efficiency and maximize productivity; discuss job performance concerns with subordinates to identify causes and issues and works closely with the HR on resolving problems; evaluate subordinates' job performance and recommend appropriate personnel action; and ensure compliance with company Wage & Hour policy. Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.
Senior Help Desk Technician II Contact Government Services LLCSenior Help Desk Technician IISan Francisco, CASkills and attributes for success- BackupRestoration adminsupport- File Server support- User AccountMailbox administration- SoftwareHardware installation- Handheld device installationtroubleshootingsupport- Remote User setupsupporttroubleshooting- End-user training- Creation of procedural documentation- Creation of spreadsheetsdatabases for tracking purposes- Record and update required information for all IT-related tickets utilizing ITIL- Creation of Incident work-log entries- Accurately answer user support questions of software and hardware in the EOUSA office environment- Maintain Account Management forms for new and departed users per Government policy and procedures- Produce proactive reports trending analysis service level reporting process consultation and application of ITIL best practices- Conduct and maintain accountable IT inventories such as laptops desktops tablet PCs printers MFPs accessories IT supplies etc. e-Mail Microsoft Office etc and how to access available research database applications- Submit weekly status reports and monthly surveys- Set up and support conference and training rooms for presentations including audio systems video systems AV distribution systems computer hardware and software control programming microphones amplifiers encrypted wireless microphone systems digital recording and computervideo interface- Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams set-up operations for audio mixing boards and facilitatemonitorrecord online meeting sessionsQualifications- One year or more Adobe Connect or related online meeting center set-up experience.
Calwin (CalSAWS) Help Desk Supervisor Contra Costa CountyCACalwin (CalSAWS) Help Desk SupervisorContra Costa County, CA$99,545.50–$120,998.20 / yearBy checking this box, I am confirming that all statements made in this supplemental questionnaire and on the application are accurate and true; and I understand that misstatements or omissions of material facts will result in being rejected from this recruitment process, or released from future employment with Contra Costa County. Experience: Two (2) years of full-time or its equivalent experience as a CalWIN Help Desk Specialist, or Eligibility Work Supervisor I or 2) One (1) year of full-time experience as an On-Site Support Supervisor in Contra Costa County classified service.
NewHelp Desk Team Lead/Coordinator Superior Court of California, County of Contra CostaHelp Desk Team Lead/CoordinatorMartinez, CA$88,648.56–$113,140.77 / yearThe individual appointed to this position must be able to: (1) work well with others as well as work independently; (2) have the ability to handle multiple assignments and deadlines; (3) maintain a positive and professional attitude; (4) possess good interpersonal and oral communication skills; and (5) work in a confidential working environment. The position provides vital technical leadership to the Helpdesk technicians and leads projects including, but not limited to, desktops & equipment management, hardware refreshes, software updates, project management and technical staffing.
Help Desk / IT Support Specialist CareerswiftHelp Desk / IT Support SpecialistSan Francisco, CaliforniaRemoteHandle incoming support tickets through tools like Zendesk, Jira, or ServiceNow and make sure every one of them gets resolved. Support networking issues including VPN connectivity, DNS, and basic TCP/IP troubleshooting.
Help Desk Specialist I Westamerica BanCorporationHelp Desk Specialist IFairfield, CA$17–$19 / hourAs a Help Desk Specialist, under general supervision, assist branch personnel with questions regarding the Bank's financial products, New Account policy and procedures, SalesLogix, Lotus Notes and Safebox. Applicant should possess excellent communication skills, both written and verbal, be detail oriented, organized and have the ability to meet deadlines within specific time constraints.
IT Consultant (IT Help Desk Consultant) Jones ITIT Consultant (IT Help Desk Consultant)San Francisco, CACOVID-19 VACCINATION NOTE: Given the nature of our business and onsite support services, new hires are recommended to be up to date on COVID-19 vaccines according to CDC guidance ( https://www.cdc.gov/coronavirus/2019-ncov/vaccines/stay-up-to-date.html ) . Our endeavor is to create a culture of autonomy, diversity, and inclusion that engenders happy employees who feel valued, work with the company rather than for it and use cool tech to make an impact in the lives of our clients as well as the larger community.
Help Desk Support Technician Town School for BoysHelp Desk Support TechnicianSan Francisco, CA$32–$40 / hourAbout Town School : Town School for Boys is a K-8 all-boys independent school located in San Francisco with approximately 415 students, of whom 50% come from self-identified families of color, and a faculty: student ratio of 1:6. Town School for Boys seeks a part-time Level 1 support technician to support the Technology Team during peak morning hours of operation from 7:30-10:30 AM.
NewCustomer Service Representative - Help Desk (Temp) MaximusCustomer Service Representative - Help Desk (Temp)San Francisco, CARemoteFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Assist in maintaining software and workstation image management, including the use of image deployment software to perform imaging tasks for workstations.
Help Desk Technician Fidelity National Information Services IncHelp Desk TechnicianFairfield, CAAbout the team: FIS' Systematics Account Team supporting our client works onsite with our client providing technology support services for key areas supporting their business objectives. Basic knowledge of computer networking and WAN (Cisco Routers, Frame Relay) and Local Area Network (LAN) environments.
NewSenior Forward Deployed Engineer Intercom IncSenior Forward Deployed EngineerSan Francisco, CAIf you're excited by ownership, creativity, and solving ambiguous problems, and you want to work at the frontier of applied AI while collaborating with world-class Product, Engineering, and GTM teams, this role offers a rare opportunity to combine technical excellence with real customer impact. As Intercom's AI Agent for Customer Service, Fin, becomes mission-critical for our most strategic customers, we're building a team of Forward Deployed Software Engineers to help bridge the gap between customer needs and product innovation.
Desktop Support ICONMA, LLCDesktop SupportSan Francisco, CA$19.51–$22.51 / hourProvide dedicated on-site desktop support for front-office users including portfolio managers, traders, research analysts, and sales teams. Provide basic L1 support for investment management applications like: Bloomberg, Refinitiv (Reuters), FactSet, Aladdin (or similar platforms).
Senior Product Engineer, AI IntercomSenior Product Engineer, AIDublin, CAWe are very passionate about applying machine learning technology, and have productized everything from classic supervised models, to cutting-edge unsupervised clustering algorithms, to novel applications of transformer neural networks. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support.
Desk Top Support Service Specialist - Associate DecisionPoint | CortekDesk Top Support Service Specialist - AssociateConcord, CaliforniaFull timeHowever, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. The role supports workstation setup, hardware/software troubleshooting, ticket updates, user assistance , equipment support, and coordination with senior technicians and technical work centers.
Service Desk Technician L2 (contract) Milestone Technologies IncService Desk Technician L2 (contract)San Francisco, CALead in ticket processes and provides coaching for other technicians when workflow deficiencies are identified Have deep understanding of defined team metrics, such as backlog, aging, and effectiveness; this technician then takes actions based on the current trends in service. We pride ourselves on hiring bright, driven, enthusiastic Help Desk Technicians that have experience in supporting in primarily PC environments but can also handle a Mac equally well.