Hardware, operating system & software knowledge of laptops, desktops & mobile devices, printers etc.
Good knowledge of Win 10, Win 11 & MS Office
Understanding of active directory, networking
Working knowledge of supporting computer peripherals, like printer, scanners and non-standard devices etc
Role Description:
Performs IMAC (Install, Move, Add and Change) of End user hardware (Laptops, desktops, mobile devices, printers, desk phones, meeting room devices etc).
Troubleshoots and resolves PC incidents and/or VIP requests Assists with Site Security Officer (SSO) on IT security issues and virus elimination.
Resolves and closes incidents/service requests as per the procedures & allocated timelines. Complies with Quality Health Safety Environment (QHSE) and IT policies.
Conducts hardware and software maintenance and support.
Centralized hardware and Spare part stocking and local site inventory management and asset management
Special events coverage, meeting room & VCON & voice devices support
Numbers & Facts
Location
Edison, NJ
Skills
Antivirusunmatched
Apple iMacunmatched
Asset Managementunmatched
Computer Securityunmatched
Desktop Administrationunmatched
Desktop PCunmatched
Document Scannersunmatched
Inventory Managementunmatched
Laptop Hardwareunmatched
Laptop PCunmatched
Maintenance Servicesunmatched
Microsoft Active Directoryunmatched
Microsoft Officeunmatched
Mobile Devicesunmatched
On Site Supportunmatched
Operating Systemsunmatched
Peripheral Hardwareunmatched
Printersunmatched
Safety Complianceunmatched
Safety/Work Safetyunmatched
Single Sign-On (SSO)unmatched
Software Administrationunmatched
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