DevOps & Site Reliability Lead-Retail Devops

Must Have Technical/Functional Skills

Technology and Programming (Expert Level)

Strong proficiency in Java full stack developer Object-Oriented programming principles and concepts Hands-on experience with Spring Framework (Spring Boot, Spring MVC, Spring Security) Knowledge if RESTful API development Experience with database like Oracle, DB2, MySQL Proficiency in Payment Switch BASE24 EPS, C++, AS400 and Python is also added advantage

Domain, Cloud & Platform Engineering

Must have domain experience on Retail Point of Sale/Payment Systems/Merchandising/Inventory/Logistics area Expertise in Microsoft Azure, including:

Compute (VMs, App Services, Azure Container Apps) Containers & Orchestration (AKS, Docker) Networking (VNETs, Private Endpoints, Application Gateway, Load Balancers) Storage, Azure Key Vault, Azure Monitor, Log Analytics

Proven experience designing enterprise‑grade, highly available cloud platforms

DevOps & Engineering Excellence

Advanced experience with Azure DevOps and CI/CD pipeline architecture Strong scripting skills (PowerShell, Bash) GitOps concepts, branching strategies, release orchestration

Site Reliability Engineering (Leadership Level)

Ownership of platform reliability, resiliency, and performance Definition and governance of:

SLIs, SLOs, SLAs Error budgets and reliability metrics

Advanced observability strategy, designing and implementation: Metrics, logs, traces, alerts, dashboards using Dynatrace Incident response leadership, RCA facilitation, and long‑term remediation planning Experience operating 99.9%-99.99% availability systems

Security, Compliance & Cost

Secure cloud design using Key Vault, managed identities, RBAC Cost optimization (FinOps mindset) across cloud infrastructure

Roles & Responsibilities

Act as Lead SRE for client's Retail platforms, owning reliability and stability outcomes Define and enforce SRE standards, best practices, and operating models Architect and govern highly available, scalable cloud platforms Lead the design and implementation of CI/CD and IaC strategies Establish proactive monitoring, alerting, and incident prevention mechanisms Own major incident leadership, RCA execution, and corrective action tracking Partner with application, security, and architecture teams to build reliability by design Drive automation to reduce toil and improve operational efficiency Mentor and coach SRE and DevOps engineers across teams Influence roadmap decisions with a reliability, scalability, and cost lens

TCS Employee Benefits Summary:

Discretionary Annual Incentive. Comprehensive Medical Cover age: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

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Salary Range-$120000-$160,000 a year