Dining Services Director

Warm Hearth Village
  • Blacksburg, VA
    6 days ago

    Job Description

    Dining Services Director

    Warm Hearth | Kroontje Health Care Center

    Reports to: Administrator, KHCC

    Wage Range

    Salary is based on experience.

    Lead a dining experience residents look forward to

    Bring your culinary operations expertise and people leadership to a role where every meal is an opportunity to make a difference. As Dining Services Director at Kroontje Health Care Center, you will lead the full resident dining experience-from menu planning and purchasing to food quality, presentation, and welcoming service.

    Supported by AM and PM supervisors, you will guide cooks and dining servers, listen to residents' preferences, and turn their feedback into better day-to-day service. Balance hospitality, food safety, and financial stewardship while building a team grounded in trust and respect.

    What you will lead

    • Create resident-centered, 4-6-week menu cycles one month in advance, incorporating food preferences and dietary needs.
    • Connect with residents during breakfast, lunch, and dinner rounds; use their feedback to improve meals and service.
    • Oversee purchasing, inventory, budgeting, and waste reduction, aligning food production with menus and resident needs.
    • Maintain food safety and sanitation standards, including temperature records, portion control, standardized recipes, and meal accuracy checks. Ensure compliance with applicable regulations and required nutrition documentation.
    • Lead AM and PM supervisors, cooks, and dining servers; oversee scheduling, hiring, onboarding, training, and team communication.
    • Review payroll biweekly and monitor overtime weekly; manage performance reviews and personnel processes in collaboration with supervisors and Human Resources.
    • Coordinate catering for special events, participate in assigned committees, and uphold Warm Hearth's values and employee policies.
    • Promote a safe workplace through staff safety training, emergency drills, hazard correction, and incident documentation.

    What you bring

    • At least three years of kitchen/dining management experience.
    • CDM Certification.
    • Safe Serve Certification.

    Comprehensive Benefits Package for Full-Time Employees:

    • 4 weeks of Paid Time Off (PTO) annually, with access to 5 days of PTO immediately upon hire
    • Low-cost Health Savings Account (HSA) options
    • Dental and Vision Insurance available
    • FREE meals for every shift worked - enjoy delicious, nutritious meals on the house
    • FREE access to our gorgeous fitness center and saltwater pool
    • Ongoing training and career development opportunities

    How you will make an impact

    You pair strong operational judgment with a genuine commitment to resident service. You communicate clearly, coach your team, and approach challenges with practical solutions. You understand that a successful dining program depends on consistent food quality, thoughtful service, and collaboration across the team.

    Work environment

    Work takes place indoors in kitchen, dining room, and office settings. The role involves frequent standing, walking, reaching, and handling kitchen and office equipment. A varied schedule supports resident rounds across breakfast, lunch, and dinner.

    Ready to lead with hospitality and purpose?

    If you are ready to bring together great food, thoughtful service, and a strong team, we invite you to apply for the Dining Services Director role at KHCC.

    Numbers & Facts

    LocationBlacksburg, VA

    Skills

    • Budgetingunmatched
    • Catering Servicesunmatched
    • Coachingunmatched
    • Communication Skillsunmatched
    • Cost Controlunmatched
    • Culinary Operationsunmatched
    • Dental Insuranceunmatched
    • Fitnessunmatched
    • Food Presentationunmatched
    • Food Productionunmatched
    • Food Purchasingunmatched
    • Food Qualityunmatched
    • Food Safetyunmatched
    • Food Servicesunmatched
    • Healthcareunmatched
    • Human Resourcesunmatched
    • Leadershipunmatched
    • Menu Managementunmatched
    • Office Equipmentunmatched
    • Onboardingunmatched
    • Performance Managementunmatched
    • Performance Reviewsunmatched
    • Portion Controlunmatched
    • Procurement Planningunmatched
    • Purchasing/Procurementunmatched
    • Sanitationunmatched
    • Staff Policiesunmatched
    • Stewardshipunmatched
    • Team Buildingunmatched
    • Team Lead/Managerunmatched
    • Vision Planunmatched

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