Director, Human Resources

The Director, Human Resources will report to the Chief Operating Officer.

mTrade considers its investment in talent and human capital paramount to its success and this position will “own” a valuable, pivotal role with full support from, and in partnership with the Senior Leadership Team, to help continue to deliver on mTrade’s vision.

• Support the strategic direction of the company in leading the HR function and all HR-related activities.
• Partner with senior leadership as a valued and trusted resource to advance the company’s high-performance culture, drive positive employee engagement and secure a high retention rate.
• Oversee and adhere to all HR regulatory requirements and documentation, ensuring compliance with all local, state, and federal employment laws for exempt and non-exempt employees.
• Provide information and guidance to Heads of Departments on a variety of issues related to employee relations, ensuring compliance with company policies and legal requirements.
• Be the lead point of contact for and manage mTrade’s 3rd party benefits providers ensuring timely decisions on, and dissemination of information to employees on plan updates etc.
• Accountable for and managing the company’s HR management information system to always be up to date and accurate.
• Liaise with the Finance Department on employee payroll and benefits, change in employee status, PTO etc.
• Lead and develop the shared Accounting & HR Administrator.
• Develop organizational HR strategy to recruit and retain top caliber employees in a high-growth environment, identifying key talent within and outside the company for mission critical positions.
• Carry out talent acquisition and onboarding for different Departments according to HR compliance protocols using the company’s HR Information System.
• Direct the interpretation and application of policies throughout the company, staying informed of new practices and developments.
• Act as the initial point of contact for HR inquiries, delivering prompt and professional responses and resolutions to employee questions and concerns.
• Maintain accurate and confidential employee records, ensuring strict compliance with data protection regulations.
• Work with Head of Marketing to send all HR-related communications to employees.
• Oversee company celebrations and announcements regarding company founder updates, promotions, retirements and other acknowledgements etc.
• Evaluate market compensation information to ensure mTrade maintains a competitive compensation and benefits position.
• Develop and support succession planning, career development, and talent management initiatives using performance reviews and KPIs etc.
• Lend support to senior management as needed in annual departmental budget/planning deliberations.
• Work with executive management to develop mentor/employee development program throughout the organization.
• Develop and maintain relationships with external stakeholders e.g. University Career Centers as a source of future employees.