A well-established real estate investment firm is seeking a Director of Investor Relations to lead investor operations and client service efforts. This role partners with senior leadership to oversee communications, reporting, and capital activity while driving process improvements. It offers strong visibility and the opportunity to support growth in a collaborative, fast-paced environment.
Accountabilities:
Investor Operations Oversight
Lead core investor processes including onboarding, distributions, and ongoing account maintenance
Ensure data accuracy, compliance adherence, and consistency across all investor records and reporting
Review and approve investor-facing deliverables and transactions
Team Leadership & Optimization
Manage, mentor, and scale a small investor relations team
Establish efficient workflows, improve processes, and drive operational consistency
Implement tools and automation to increase productivity and reduce manual effort
Cross-Functional Coordination
Collaborate with internal teams such as finance, legal, and accounting to support investment activity
Act as a key point of contact for complex investor matters and resolve escalations
Support senior leadership with reporting, updates, and strategic initiatives
Background/Qualifications:
6+ years of experience in investor services, fund operations, or related fields
Prior experience leading and developing teams
Strong understanding of investor processes, systems, and reporting
Excellent communication, organization, and problem-solving skills
Proficiency in CRM systems and advanced Excel skills