Essential Functions and Duties
- Maintain and promote a teamwork environment with effective and clear communication amongst co-workers through positive leadership
- Provide pricing and guidance recommendations to sales staff, and review and approve any special corporate negotiated rates
- Develop a working knowledge of the operations of the hotel, including food and beverage, guest services, and reservations
- Develop a complete knowledge of, and ensure adherence to, company sales policies and SOPs
- Drive customer loyalty to grow share of the account by delivering service excellence throughout each customer experience
- Provide guidance for annual RFP season to National Sales with help from the General Manager and/or Regional Director of Sales and National Sales
- Ensure all pertinent aspects of solicitation, closing, and customer communications are complete and documented for the team
- Identify and pursue new and repeat business through prospecting calls, visits, site tours, lunches, and networking events
- Develop and maintain market awareness to predict revenue opportunities and set proactive strategies
- Analyze sales and revenue management reports to identify trends and future demand opportunities
- Monitor pricing, MAR, and other minimums to ensure pricing is within an acceptable range based on available inventory, current sales/revenue strategies, and market demand
- Participate in forecasting for revenue and expenses
- Conduct ongoing competitor price and product analysis to ensure proper rate positioning and product offering relative to competition
- Conduct weekly and monthly share analysis to measure the hotel's market performance versus competition, and implement strategies accordingly in conjunction with the Regional Director of Sales, Regional Director of Revenue Management, and General Manager
- Recommend and implement new sales programs at the hotel and accurately track ROI
- Initiate collateral and online marketing efforts, including printed sales collateral, direct mail, discount promotions, email marketing, and website presence, and track ROI on all advertising and marketing spend
- Prepare annual marketing/business and budget plans
- Set and monitor team member goals, including weekly sales activities and monthly, quarterly, and yearly room night and revenue goals
- Abide by Prime Time Selling hours
- Perform various other duties as assigned to meet business objectives
Required Experience, Education, and Skills
- Strong analytical skills relative to impact on hotel revenues
- Ability to communicate effectively verbally and in writing
- Strong interpersonal skills
- Strong understanding of revenue management principles
- Proficient in Microsoft Office, with a focus on Excel, Word, and Outlook
- Ability to travel as needed
- Flexible work hours that may include evenings, weekends, and holidays
Work Environment and Physical Demands
- Prolonged periods sitting at a desk and working on a computer
- Must be able to lift up to 15 pounds at times
Other Duties
This job description is not intended to be a comprehensive listing of all activities, duties, or responsibilities required of the associate in this role. Duties, responsibilities, and activities may change at any time, with or without notice.
Equal Employment Opportunity
Meyer Jabara Hotels is committed to equal employment opportunity. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for associates with disabilities.
Resumes and applications will be evaluated based on qualifications and the ability to meet the position's requirements.
Do you have the J Quality?
At Meyer Jabara Hotels, our mission is to honor, host and create memorable moments and make true connections. We do this by creating an environment whereby all associates accept empowerment and ownership to go above and beyond for all of our guests, every day.
Are you a dynamic, enthusiastic, and guest-focused individual with a passion for the hospitality industry? If so, we have an exciting opportunity for you to begin your Journey with us and show us your J Quality!
If you believe you have the J Quality please click through to apply!
What is your JQ?
https://www.youtube.com/watch?v=qAGd0FhBqJs&feature=youtu.be
Subject to background check.