District Executive

Valley National Bancorp
  • Totowa, NJ
    2 days ago

    Job Description

    Responsibilities include but are not limited to:

    • Oversee the performance, growth and sales efforts of 15-17 retail branch locations within an assigned region.
    • Coach and develop a team of Branch Managers to drive consistent performance and operational excellence across all branches.
    • Build and maintain a high-performing culture focused on accountability, associate engagement, recognition and continuous improvement.
    • Ensure branch associates are actively engaged in Small Business and Consumer deposit growth activities, including lead execution, proactive outreach, and community engagement.
    • Closely monitor sales metrics (productivity, deposit growth, client acquisition, cross sell performance, and revenue growth) and take action to sustain or improve results.
    • Conduct regular branch visits to observe behaviors, coach leaders, and support development of branch associates to enhance customer engagement, satisfaction, retention, and wallet share growth.
    • Support swift remediation of customer concerns, ensuring issues are resolved effectively and professionally.
    • Assist Branch Manager in developing and maintaining centers of influence to increase quality referrals and build robust consumer, mortgage, and SMB loan and deposit pipelines.
    • Establish and manage branch to branch objectives, goals, and detailed sales/service action plans necessary for achieving regional performance targets
    • Provide leadership, training, coaching, direction, and succession planning for all associates within the region.
    • Promote a customer centric culture across all branches, ensuring exceptional experiences that exceed client expectations.
    • Control expenses and attrition while maximizing revenue opportunities throughout the region.
    • Prepare and conduct performance evaluations for Branch Managers and review evaluations for branch associates, including salary recommendations.
    • Lead the recruiting and hiring of branch associates; identify and develop high potential talent.
    • Ensure the region meets all Community Reinvestment Act (CRA) service obligations.
    • Strengthen collaboration and alignment across business lines to support holistic client financial needs and maximize market opportunity.

    Numbers & Facts

    LocationTotowa, NJ

    Skills

    • Coachingunmatched
    • Continuous Improvementunmatched
    • Cross-Sellingunmatched
    • Customer Acquisitionunmatched
    • Customer Satisfactionunmatched
    • Customer Support/Serviceunmatched
    • Leadershipunmatched
    • Metricsunmatched
    • Mortgage Lendingunmatched
    • Performance Analysisunmatched
    • Performance Reviewsunmatched
    • Problem Solving Skillsunmatched
    • Retailunmatched
    • Revenue Growthunmatched
    • Salesunmatched
    • Small Businessunmatched
    • Succession Planningunmatched
    • Talent Managementunmatched
    • Training/Teachingunmatched

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