• Honolulu, HI
  • $95,000–$111,000 Per Year
  • Quick Apply
8 days ago

Job Description

  • Benefits: Dental Insurance, Medical Insurance, Vision Insurance, Life Insurance, Retirement, Equity, Work From Home, Paid Time Off, Others.
  • Signing Bonus: YES
  • Bonus Description: Monthly performance bonus.
  • Relocation Package: YES, Full
Must-Haves:
  • 6+ years of Multi-Unit Operations experience in one or more of the following: retail, restaurant, hotel, leasing, rental, or other customer service operation with responsibility for operating 10+ stores.
  • Passion for hiring, developing, and retaining top talent to deliver legendary customer experiences
  • Experience with controllable expenses and management of expenses.
  • Longevity in position.
  • Bachelor's degree.
  • Local candidate is ideal. We will provide relocation if needed.
  • Ready to attend 6 level of video interviews fallowing by Market Assessment + Behavioral Assessments.
Qualifications:
  • 4+ years of multi-unit operations experience in one or more of the following: retail, restaurant, hotel, leasing, rental, or other customer service operation with responsibility for operating 10+ stores.
  • An integrity-focused individual with excellent leadership, interpersonal, communication, and problem-solving skills.
Leadership:
  • Passion for hiring, developing, and retaining top talent to deliver legendary customer experiences.
  • Solicits customer feedback and follows up on customer service issues.
  • Partner effectively with team members and other leaders to achieve goals and successfully implement business initiatives. Serve as a resource to provide expertise on various operational and customer-related items.
  • Grow a portfolio of successful stores by learning the market and developing and executing district-level strategies to achieve goals specific to each store's unique strengths and opportunities.
Essential Duties:
  • Management of rental rates, discounts, Customer Protection Plan, and other income sources.
  • Watch controllable expenses to provide the highest R.O.I. for each store.
  • Performs semi-annual audits and facility checklists, submits findings to division office, and ensures follow-up on any necessary action.
  • Utilizes management information tools and analyzes financial reports / P&L; addresses trends and issues in district performance.
  • Access external resources to support district-wide operations and to execute district and regional initiatives such as human resources, revenue management, procurement, finance, and marketing.

Numbers & Facts

LocationHonolulu, HI
Salary$95,000–$111,000 Per Year

Skills

  • Analysis Skillsunmatched
  • Customer Experienceunmatched
  • Customer Service Operationsunmatched
  • Customer Support/Serviceunmatched
  • Customer/Client Researchunmatched
  • Employee Retentionunmatched
  • Expense Managementunmatched
  • Financeunmatched
  • Financial Analysisunmatched
  • Financial Reportingunmatched
  • Human Resourcesunmatched
  • Interpersonal Skillsunmatched
  • Leadershipunmatched
  • Market Analysisunmatched
  • Marketingunmatched
  • Problem Solving Skillsunmatched
  • Profit & Lossunmatched
  • Purchasing/Procurementunmatched
  • Rental Ratesunmatched
  • Rentalsunmatched
  • Restaurantunmatched
  • Retailunmatched
  • Return on Investment (ROI)unmatched
  • Revenue Managementunmatched

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