Employee Support Coordinator

Hersheypark amusement park spans 121-acres, and welcomes guests to experience Hersheypark Happy all year long! As the largest amusement park in Pennsylvania, Hersheypark is home to more than 70 rides including 15 coasters and 20+ kiddie rides, as well as a zoo, and an entire water park.

This position is responsible for assisting in the completion of daily timekeeping edits/ reporting and staffing adjustments/approvals, required training tracking, monitoring minor compliance, departmental training logistics, school calendar research/auditing, supporting Human Resources and Employee Support daily operations, and document scanning for eight departments (Food & Beverage, Safety & Security, Attractions, Guest Experience, Games, Retail, Park Services , Wardrobe, and Employee Support) and over 3,500 employees.

As a Part-Time Team Member, you will enjoy sweet perks like FREE admission and parking to Hersheypark, discounts on food & shopping, and more as soon as you receive your Employee ID!

Job Duties (Duties marked with an asterisk are essential functions of this job):

• Assist the Coordinator of Employee Scheduling Administration in the daily timekeeping process within Workforce Management, including initial review and identification of all outstanding timecard exceptions, complete and finalize daily timecard edits, and follow established audit procedures*

• Assist in maintaining documentation and databases to ensure Child Labor Law compliance*

• Assist in tracking and reporting on employee clock in/out procedures and provide a summary of any outstanding issues to appropriate managers*

• Support daily operations in the Hersheypark Human Resources office on a rotational basis*

• Assist in the monitoring and updating training registrations for new and returning employees

• Ensure employees are scheduled for department orientations quickly and effectively

• Complete the scanning of payroll and personnel related documentation, provide support with employee processing, and assist with other administrative related tasks

• Assist with researching, entering, and auditing school calendars for the company

• Assist with the daily operations of Employee Check-In during peak operating times

• Perform other duties as assigned

Qualifications:

• Minimum of 1 year of related experience

• Must be 18 years of age or older on the date of applying

• Must possess a high school diploma or have comparable education (i.e. GED)

Knowledge, Skills, and Abilities:

• Must be proficient in the use of Microsoft Office and Google Workspace applications, including Excel and Word

• Must be detail-oriented with proven organizational skills

• Must be able to work independently and be self-motivated to perform all aspects of the job at all times

• Must have the ability to effectively communicate verbally

• Must have the ability to safeguard confidential information and work without a conflict of interest

• Must display a positive attitude, eagerness to learn, and professional image in compliance with Hershey Entertainment & Resorts guidelines

Job Demands:

• Must be available for day shift hours which includes weekdays, weekends, and holidays based on operational needs

• Must be available two (2) weekends per month

• This job requires the visual ability to perform detailed work at close distances (computer screens, accounting ledgers, using measurement devices)

• Physical requirements include sitting for periods up to five (5) hours at a time, walking, bending, climbing stairs, and lifting up to twenty (20) pounds without assistance

• Regular inside work is required, but also includes outside work in various weather conditions including exposure to heat, cold, rain, snow, and other inclement weather

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

Hershey Entertainment and Resorts is an Equal Opportunity Employer