Performs technical support to staff for computer hardware and software
Collaborates with department leadership to determine project priorities of identified software and hardware needs based on NRH strategic objectives, identified through ongoing assessment
Completes inventory records for tracking institution software
Acts as a resource as requested to determine if computer performance problems are a result of knowledge, systems, or policy and procedure deficits
Qualifications:
Education
High School Diploma or GED. Associate degree in computer science, or technical certificate in computer related field, preferred
Experience
Two years of experience with computer hardware, software, including installation, repair, and troubleshooting; and dealing with local area networks and installation of PC network equipment, preferred.
Licensure/Certification
Two exams are required for this position. First exam is either or CompTia A+ or Microsoft Operating System Exam. Second exam required is an Advanced Microsoft Operating System exam or Manager approved Advanced CompTia exam.
Numbers & Facts
Location
Norman, Oklahoma
Skills
Computer Certificationsunmatched
Computer Hardwareunmatched
Computer Scienceunmatched
Computer Skillsunmatched
Computer Softwareunmatched
Desktop PCunmatched
Establish Prioritiesunmatched
Hardware Installationunmatched
High School Diplomaunmatched
Identify Issuesunmatched
Inventory Reportsunmatched
Leadershipunmatched
Local Area Network (LAN)unmatched
Microsoft Product Familyunmatched
Needs Assessmentunmatched
Network Configuration Managementunmatched
Network System Hardwareunmatched
Operating Systemsunmatched
Software Installationunmatched
Systems Administration/Managementunmatched
Technical Supportunmatched
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