Enterprise Program Manager

Hawaii Medical Service Association
  • Honolulu, HI
    30+ days ago

    Job Description

    • Enterprise Program Management:

    • Manages multiple high-level, mission-critical, cross-departmental programs and project(s), from design through implementation, with guidance from executive sponsors and/or business owners:

    • Facilitates the definition of project scope, goals, and deliverables.

    • Develops full-scale project plans, including defining project tasks, timeline, resource requirements, and managing budget and resource allocation.

    • Leads the implementation phase to ensure consistency with stated goals and timelines.

    • Manages and mobilizes work effort across all LOBs and departments to ensure successful planning, execution, and monitoring.

    • Facilitates planning sessions with necessary stakeholders to align departmental/program efforts with corporate goals to deliver results

    • Monitors on-going program dynamics, escalates and manages risks, and resolves issues.

    • Keeps stakeholders and program leads (business owners and executive sponsors) informed of progress and communicates/presents progress and status to a variety of audiences.

    • Visualizes and presents information in a way that highlights a program/project's areas of excellence and areas of improvement

    • Provides work direction and leadership to program team, including scheduling and assignment of work and review of individual project efforts

    • Implements and manages changes and interventions to achieve outputs.

    • Cross-Functional Integration and Communication:

    • Creates and fosters working relationships with internal and external parties that facilitate program success:

    • Keeps an open line of communication between key stakeholders where information is monitored and shared

    • Facilitates meetings and discussions to achieve consensus and enter into enforceable contracts for the assigned project

    • Manages relationships and contracts with vendors providing services under the project as needed

    • Coordinates and documents steering and leadership committee/team activities

    • Ensures changes to guidelines, policies, and procedures are analyzed and fully communicated to impacted parties

    • Research and Analysis:

    • Receives high-level business requirements and develops detailed requirements. Prioritizes efforts and maintains inter-dependencies

    • Gathers and analyzes information such as business trends, competitive threats, and strategic assumptions

    • General:

    • Contributes to the development and coordination of best practices, project standards, procedures and quality objectives as a member of the Enterprise Acceleration Office.

    • Serves as a team player, role model and mentor for other employees in the organization by always exhibiting traits of courtesy, caring, helpfulness, and respect.

    • Conducts oneself in a service-oriented manner that is attentive, pleasant, cooperative, sensitive, respectful, and kind when dealing with members, visitors, the public, and all employees.

    Subtotal

    • Performs all other miscellaneous responsibilities and duties as assigned or directed.

    #LI-Hybrid

    Numbers & Facts

    LocationHonolulu, HI

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