Environmental Services Coordinator

Who We Are:

Voted Best of Austin in 2022, Longhorn Village is a Texas born and bred not-for-profit retirement community that guarantees independent living for our residents, plus a full continuum of on-site care that includes assisted living, memory care, skilled nursing and rehabilitation. If you love providing exceptional customer service and are interested in serving the needs of a growing community of active-minded senior adults, please consider joining our award-winning team.

Who You Are:

We are seeking a candidate with a strong positive attitude toward customer service to act a Housekeeper for our resident facilities. This person will have a genuine interest in geriatric care and be able to motivate while maintaining relationships with staff and residents. The right candidate will always strive to do the best job possible, to be creative and to work towards accomplishing facility goals.

Position Summary:

Under the direction of the Plant Operations Manager, the Environmental Services Coordinator is responsible for assisting with the overall quality and efficiency of the Environmental Services Department, which includes Housekeeping, Laundry and Porter.

Accountabilities:

• Responsible for overseeing the day-to-day operations of the Housekeeping, Laundry, and Porter Departments. This will include staff scheduling, daily assignments, works orders, projects, and overall department activity.
• Responsible for hiring, training, and coaching Housekeeping, Laundry and Porters.
• Must perform "hands on" cleaning as needed.
• Must possess the ability to communicate effectively in both English and Spanish to allow for the proper completion of work orders, budgets, and daily and monthly reports.
• Performs routine inspections of all areas of the community, including resident apartments, offices, dining rooms, common areas, etc.
• Has direct responsibility for unit refurbishment activities, including coordinating with Contractors and the Maintenance department to ensure projects are completed efficiently and within established deadlines.
• Regularly exhibits strong commitment to customer services with residents, staff, vendors and guests.
• Works effectively and efficiently with others.
• Conduct or coordinate training of staff as directed by Supervisor.
• Maintain all tools, related equipment, and supplies in a clean, safe, and proper operating condition at all times.
• Assist in the choice and purchase of supplies and related equipment.
• Maintain accurate work records and inventories of equipment and supplies. Performs all work in a professional manner, maintaining high-quality work standards, attention to detail, neatness, and proper follow-up.
• Strict confidentiality is necessary due to the sensitivity of records and conversions.
• Clear and concise in communication skills.
• Accepts constructive criticism.
• Maintains a clean, organized, and safe work area and ensures compliance with applicable OSHA safety standards and regulations.
• Effectively communicates clearly, professionally, and respectfully in both English and Spanish, both verbally and in writing.
• Demonstrates the community hospitality promises towards residents, families, associates, and vendors.
• Responsible for overseeing the day-to-day setup and coordination of events throughout the community, including Healthcare-related events.
• Responsible for overseeing and maintaining complete floor care throughout the community, ensuring floors are clean, safe, and properly maintained.
• Performs other duties and responsibilities as assigned by the Director.

Full-Time Benefits:

• Medical, Dental, Vision, HSA, FSA
• Short Term Disability, Accident, Life Insurance
• Vacation and Sick time
• 403B Retirement Savings Plan with discretionary employer contribution
• Employee Assistance Program
• Discount Meal Program

Qualifications

• Must be Bilingual in English and Spanish, with the ability to read, write, and communicate effectively in both languages.
• High School education or GED preferred but not required.
• Preferred minimum of 1-3 years of housekeeping in hospitality or healthcare environment.