Job Description:
Dave & Buster's is seeking a highly organized, proactive, and polished Executive Assistant to support the Chief Operating Officer.
This role is a key partner to the COO and plays an important part in helping the Operations organization run effectively across a large, multi-unit business. The Executive Assistant will manage a complex calendar, coordinate extensive travel and field visits, prepare executive materials, support key leadership meetings, and ensure priorities, commitments, and follow-up remain on track.
The ideal candidate is highly resourceful, exercises excellent judgment, anticipates needs before being asked, and thrives in a fast-paced environment where priorities can change quickly. This individual must be comfortable working closely with senior executives, field leaders, business partners, and teams across the organization.
What You'll Do
- Strategically manage the COO's complex calendar, ensuring time is aligned to the highest-priority business needs.
- Coordinate executive meetings, operating reviews, field visits, leadership meetings, one-on-ones, vendor meetings, and other key business engagements.
- Manage complex domestic travel, including flights, hotels, ground transportation, detailed itineraries, and last-minute changes.
- Coordinate store and market visits to help maximize the COO's time in the field.
- Prepare agendas, presentations, briefing materials, reports, spreadsheets, and other executive-level documents.
- Support preparation for Executive Leadership Team meetings, business reviews, Board-related discussions, and other high-profile meetings as needed.
- Track key action items, decisions, commitments, and deadlines to help ensure follow-through across the Operations organization.
- Serve as a trusted point of contact for senior executives, field leadership, vendors, and external partners.
- Anticipate scheduling conflicts, travel disruptions, and competing priorities and proactively resolve issues.
- Coordinate leadership events, meetings, conferences, and other special programs.
- Handle highly confidential and sensitive information with discretion and professionalism.
- Support special projects and ad hoc business needs on behalf of the COO.
What We're Looking For
- 5-7+ years of experience supporting a senior executive, preferably at the C-suite level.
- Exceptional organizational skills with strong attention to detail.
- Proven ability to manage a high-volume, complex executive calendar.
- Strong experience coordinating executive travel and multi-market itineraries.
- Excellent written and verbal communication skills.
- Advanced proficiency in Microsoft Outlook, PowerPoint, Word, Excel, Teams, and Office 365.
- Strong judgment and the ability to make decisions independently within appropriate parameters.
- Proven ability to manage multiple competing priorities with urgency and composure.
- Confidence interacting with executives, senior leaders, field teams, and external partners.
- High degree of professionalism, discretion, and confidentiality.
- A proactive, solution-oriented mindset with strong follow-through.
Preferred Experience
- Previous experience supporting a COO, President, CEO, or other senior operating executive.
- Experience in a large, multi-unit restaurant, hospitality, entertainment, retail, or consumer-facing organization.
- Experience working with field-based leadership teams across multiple markets.
- Experience supporting executive leadership meetings, operating reviews, or Board-related materials.
- Experience coordinating complex travel schedules involving multiple cities or markets.
You'll Thrive in This Role If You
- Stay two steps ahead and anticipate what the COO will need next.
- Understand how to prioritize based on business impact and urgency.
- Are comfortable operating in a fast-moving, high-energy environment.
- Remain calm and solution-focused when schedules or priorities change.
- Take ownership and drive follow-through without needing constant direction.
- Build strong relationships across functions and levels of the organization.
- Sweat the details while still understanding the broader business context.
- Enjoy supporting an executive who spends significant time both in the field and with senior leadership.
- Take pride in helping the COO and Operations organization operate more effectively.
WHAT'S IN IT FOR ME?:
Dave & Buster's / Main Event is an imaginative and dynamic company dedicated to creating innovative entertainment experiences that bring joy, laughter, and excitement to people of all ages. Our mission is to foster a culture of fun and creativity, and we take pride in our commitment to delivering memorable and unique entertainment solutions.
Exclusive discounts on food and games at D&B & Main Event.
Paid Time Off (PTO) that increases with tenure.
11 Company Holidays (Including your Birthday) & 2 Floating Holidays per year.
Medical, dental, vision and voluntary benefits
Part Time/Full Time benefits available
Sub Benefits:
Livongo, SurgeryPlus, and Telehealth benefits
401k with company match following 6 months of employment.
Buster's Legacy Fund (Support Team Members during difficult Times)
Employee Assistance Program (EAP) Offerings.
Work out facility on-site.
Employee Power Card | Free Video Games.
We work hard, play hard and have FUN!
Salary Range:
80640
We are an equal opportunity employer and participate in E-Verify in states where required.