Executive Director/Administrator - Assisted Living

Full-time

JOB SUMMARY:

The Executive Director is responsible for the overall leadership, operations, compliance, financial performance, and culture of an Assisted Living and Memory Care community in accordance with State and community-based care regulations.

This role ensures exceptional resident care, regulatory compliance, team engagement, census growth, and operational excellence while fostering a compassionate, resident-centered environment.

RESPONSIBILITIES

• Ensure documentation standards support resident care and regulatory requirements
• Maintain required policies, quality assurance, and risk management processes
• Recruit, hire, and retain qualified team members
• Provide leadership and accountability to department managers
• Promote a culture of teamwork, respect, and service excellence
• Ensure staff training meets state requirements, including dementia care training
• Conduct regular performance evaluations and coaching
• Develop and manage operating budget
• Monitor expenses, revenue, labor management, and census
• Drive occupancy growth through collaboration with sales and marketing
• Ensure appropriate staffing levels aligned with resident acuity
• Ensure compliance with state Memory Care endorsement standards
• Maintain person-centered dementia care programming
• Support family engagement and communication
• Ensure appropriate behavioral health supports and interventions
• Foster a safe, welcoming, and service-oriented environment
• Address resident and family concerns promptly and professionally
• Support quality-of-life initiatives and resident engagement programs
• Oversee daily operations of Assisted Living and Memory Care
• Monitor quality indicators and implement continuous improvement initiatives
• Maintain informing physician and pharmacy relationships
• Ensure emergency preparedness and safety protocols are current
• Other duties as assigned

REQUIREMENTS:

• Ensure documentation standards support resident care and regulatory requirements
• Must hold current state Residential Care Facility Administrator (RCFA) license
• Bachelor's degree in healthcare administration, business, or related field preferred
• Minimum 2 - 3 years of leadership experience in Assisted Living, Memory Care, or Senior Housing
• Strong knowledge of State Administrative Rules for Community-Based Care
• Demonstrated financial management experience
• Proven ability to lead teams and drive occupancy
• Strong regulatory and survey readiness knowledge
• Leadership and team-building expertise
• Budget management and labor oversight skills

EMPLOYEE BENEFITS:

Benefits of being a Sapphire Health Services employee include, but is not limited to:

• PTO
• 401(K)
• Medical/Health Insurance
• Dental Insurance
• Vision Insurance
• Birthday/Holiday Pay
• Wellness Fund
• Uniform Fund
• Longevity Bonuses
• Quarterly Vacation Drawing
• Tuition Reimbursement

HOW TO APPLY:

At Sapphire Health Services we are dedicated to creating a supportive and enriching environment for both our residents and our team members. If you are a passionate healthcare professional looking to make a difference in the lives of residents, we encourage you to apply!

Address: 819 NE 122nd Ave., Portland, OR 97230

WHO WE ARE: Located in Portland, OR, Sapphire at Firwood Gardens is a 2 story community offering 52 RCF apartments and 30 Memory Care apartments. This newly remodeled community offers 2 dining rooms, a large gathering room utilized by both staff and residents alike. Firwood Gardens brings life and laughter to those we serve. Located close to bus and max lines, making your work commute convenient. Sapphire provides on going training, tuition reimbursement, competitive wages and generous incentives to all employees.

Our Mission: To Promote the highest quality of life for our residents, staff and communities. We strive to treat them all with the greatest consideration and respect.