Executive Director, Business Systems & PMO

Executive Director, Business Systems & PMO

86665BR

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Status

Full-Time

Standard Hours per Week

40

Job Category

Information Systems, Information Technology,

Regular, Temporary, Per Diem

Regular

Pay Range

$211473.60-$338364.00 Annual

Office/Site Location

Boston

Remote Eligibility

Part Remote/Hybrid

Job Posting Description

At Boston Children's Hospital, the quality of our care - and our inclusive hospital working environment - lies in the diversity of our people. With patients from local communities and 160 countries around the world, we're committed to reflecting the spectrum of their cultures, while opening doors of opportunity for our team. Here, different talents pursue common goals. Voices are heard and ideas are shared. Join us, and discover how your unique contributions can change lives. Yours included.

Position Summary

The Executive Director, Business Systems and Project Management Office (PMO) is a senior IT leader responsible for the strategy, governance, and operational excellence of enterprise business systems and IT project delivery. The role oversees three key areas:

• Enterprise resource planning (ERP), with a primary focus on Workday;
• Research administration systems supporting the sponsored research enterprise
• The IT PMO, which oversees prioritization, delivery, and portfolio management for institution-wide technology initiatives.

This leader will partner across Finance, HR, Research, clinical operations, and academic leadership to translate institutional strategy into effective systems and project portfolios.

This is a hybrid role with a monthly onsite expectation.

Key Responsibilities

Business Systems & Research Administration

• Lead the strategy, roadmap, governance, and lifecycle management of Workday and related enterprise business applications.
• Direct teams responsible for system support, configuration, integrations, security, enhancements, and optimization.
• Partner with Finance, HR, Payroll, and Supply Chain to ensure systems align with institutional, regulatory, and operational requirements.
• Provide systems leadership for research administration, including pre- and post-award, grants management, compliance, and financial systems.
• Lead the implementation, integration, and optimization of research administration platforms.
• Advance AI integration, automation, self-service, reporting, and operational efficiency.

IT Project Management Office

• Lead the enterprise IT PMO, including portfolio governance, intake and prioritization, delivery methodology, resource planning, and reporting.
• Ensure effective delivery across clinical, administrative, research, business, and infrastructure initiatives.
• Provide portfolio reporting to senior leadership, including project status, risk, capacity, and financial performance.
• Drive continuous improvement in project delivery, tools, and change management practices.

Enterprise Partnership & Leadership

• Ensure systems and technology initiatives align with healthcare regulatory requirements and broader clinical and IT strategy.
• Partner across clinical informatics, EHR, infrastructure, and cybersecurity to ensure effective integration.
• Build trusted relationships across Finance, HR, Research, clinical operations, and Health Affairs, translating between technical teams and executive, physician, faculty, and administrative stakeholders.
• Manage strategic vendor relationships and represent business systems and PMO priorities in IT governance and capital planning.
• Lead and develop multidisciplinary teams and foster accountability, service excellence, and continuous improvement.
• Manage budgets, staffing, and vendor resources and establish KPIs for systems performance, project delivery, and team effectiveness.

Required Qualifications

• Bachelor's degree in IT, business management, or related field required; MBA or MHA preferred.
• 15+ years of progressive IT leadership experience, including significant ERP experience in a large, complex organization.
• Experience in a university-affiliated academic medical center or large integrated health system.
• Experience with Workday and familiarity with grants management/eRA platforms and ERP integrations.
• Proven experience establishing or leading an IT PMO, including portfolio governance and delivery methodology.
• Knowledge of healthcare regulatory and compliance requirements, including HIPAA and HITECH.
• Change management expertise supporting large-scale system implementations.
• Demonstrated success leading cross-functional teams and managing significant technology budgets.
• Exceptional executive communication, relationship management, and stakeholder influence skills.
• Executive presence and ability to operate effectively with senior leadership while remaining hands-on when needed.

The posted pay range is Boston Children's reasonable and good-faith expectation for this pay at the time of posting.

Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.

Boston Children's Hospital is an Equal Opportunity / Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

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