A* Search, Analysis Skills, Architectural Design, Business Processes, Compensation and Benefits, Consulting, Detail Oriented, Disability Insurance, Diversity, Federal Aviation Administration (FAA), Human Factors, Insurance, Leadership, Life Insurance, Metrics, Microsoft Excel, Microsoft Office, Microsoft PowerPoint, Microsoft Project, Microsoft SharePoint, Microsoft Word, Operations Management, Performance Analysis, Problem Solving Skills, Process Development, Product Support, Project/Program Management, Regulations, Systems Analysis, Systems Engineering, Team Lead/Manager, Team Player, Trend Analysis, Unified Messaging Services (UMS), United States Citizen