Facilities Operations Technician I

About Nexcess

Nexcess provides specialty cloud solutions for organizations where performance and compliance have to coexist. We serve businesses worldwide, from agencies scaling client sites to enterprises running mission-critical operations. We've built our reputation on deep technical expertise and genuine partnership with every client we work with. Behind every environment we manage is a team of people who take the craft seriously and keep showing up when it matters.

Overview

The Facilities Operations Technician I is responsible for performing preventative maintenance, facility repairs, inspections, and general maintenance activities across company facilities. This role supports the safe and reliable operation of facility infrastructure by responding to maintenance requests, assisting with repairs, and performing routine maintenance activities under established procedures.

The Facilities Operations Technician I works under the direction of senior technicians and facility leadership while developing technical skills in facility operations, building systems, equipment maintenance, and safety practices. This position requires travel between facilities and participation in emergency response activities as needed.

Compensation for this role is between $20-$23/hr depending on experience

Responsibilities

Facility Operations & Maintenance

• Perform preventative maintenance activities on facility equipment and systems.
• Assist with troubleshooting and repairing facility-related equipment and infrastructure.
• Respond to maintenance requests and support timely issue resolution.
• Build, install, repair, and maintain facility equipment and infrastructure.
• Perform facility inspections and report maintenance concerns.
• Assist with construction, renovation, and facility improvement projects.
• Operate power tools, hand tools, and maintenance equipment safely and effectively.
• Support exterior facility maintenance activities including snow removal and grounds maintenance.
• Assist with custodial duties as required to support facility operations.

Operational Support

• Maintain accurate maintenance records, work logs, and documentation.
• Assist with inventory management and organization of maintenance supplies and equipment.
• Travel between company facilities as required.
• Participate in facility emergency response activities and on-call rotations as assigned.
• Participate in the incident management process as required.
• Support operational projects and assigned facility initiatives.

Safety & Compliance

• Follow company safety policies, procedures, and operating standards.
• Maintain clean, organized, and safe work environments.
• Identify and report safety hazards and maintenance concerns.
• Ensure proper handling, storage, and use of chemicals, tools, and equipment.
• Utilize required personal protective equipment and safe work practices.

Qualifications

Required

• High school diploma or equivalent.
• 1+ years of maintenance, facilities, construction, mechanical, electrical, HVAC, or related experience.
• Valid driver's license with an acceptable driving record.
• Ability to travel between company facilities.
• Ability to participate in an on-call rotation as assigned.
• Basic mechanical aptitude and troubleshooting skills.
• Ability to safely operate hand tools and power tools.
• Strong attention to detail and organizational skills.
• Ability to follow written and verbal instructions.
• Strong communication and teamwork skills.
• Basic computer skills and ability to navigate company systems.
• Ability to frequently lift and carry up to 50 pounds.

Preferred

• Experience operating forklifts, aerial lifts, or similar equipment.
• Experience terminating and installing cabling.
• Experience supporting data centers, commercial facilities, manufacturing environments, or critical infrastructure.
• Additional technical training, certifications, or trade coursework.
• Experience operating snow removal equipment or plow trucks.

Additional Expectations

• Demonstrates and promotes the company's Impact Behaviors in all interactions and decision-making.

• Design

• Ownership

• First Team

• Performance

• Maintains a professional, collaborative, and client-focused approach while supporting team and organizational objectives.

• Performs other duties, responsibilities, and special projects as assigned to meet business needs.

Key Performance Indicators

• Complete assigned preventative maintenance activities within established schedules.
• Complete maintenance work orders within established service levels.
• Maintain accurate and timely maintenance documentation.
• Adhere to all safety procedures and requirements.
• Demonstrate reliability, attendance, and responsiveness during assigned shifts and on-call responsibilities.
• Maintain facility cleanliness, organization, and operational readiness.
• Successfully complete required training and certification objectives.
• Contribute to team productivity and operational effectiveness.

Work Environment

The physical demands described here are representative of those that must be met by an individual to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

• Regularly required to stand, walk, bend, reach, climb, and use hands and arms.
• Frequently required to lift, carry, push, and pull equipment and materials weighing up to 50 pounds.
• Ability to operate maintenance equipment, machinery, and vehicles safely.
• Work is performed in office, data center, warehouse, mechanical, and outdoor environments.
• Exposure to varying temperatures, noise levels, weather conditions, and physical work environments.
• May be required to work evenings, weekends, holidays, or extended hours during facility emergencies.

Disclaimer

This job description is only a summary of the typical functions of the position. It is not intended to be an exhaustive or comprehensive list of all job responsibilities, tasks, or duties. Additional duties and tasks may be assigned as part of the job function. Liquid Web Inc. reserves the right to modify, interpret, or apply this job description in a way that best supports the organizational needs. The job description in no way creates or implies an employment contract. The employment contract remains "at will".

Equal Employment Opportunity Policy: Liquid Web is committed to offering equal employment opportunity without regard to age, color, disability, gender, gender identity, genetic information, marital status, military status, national origin, race, religion, sexual orientation, veteran status, or any other legally protected characteristic.