Facility Operations Coordinator

Caring For the Community You Love  

Choose a career to make a difference in people's lives every day, choose Fisher-Titus! 

Perks of working at Fisher-Titus:

• Hours of Work-Full time, Day shift
• Comprehensive Benefits Package- Medical & Dental coverage, 401K match, paid time off, tuition assistance and more!
• Shift, Weekend & PRN differential

About Fisher-Titus: 

Fisher-Titus proudly serves the greater Huron County area’s 70,000-plus residents by providing a full continuum of health and wellness care from heart and cancer care to outpatient services such as lab, imaging, and physical rehabilitation. 

Vision: Be the first choice for healthcare and employment within our community  

Mission: Deliver compassionate and convenient care to the highest level of excellence that promotes lifelong health and wellness for our community 

General Summary:

The Facilities Operations Coordinator provides extensive support and assistance to the Facility Operations Department and Manager.  This position has the crucial responsibility of presenting all documentation to the surveyor during triennial surveys.  In addition, this position is charged with the responsibility of ensuring ODH/ACHC compliance which includes continuously monitoring compliance of life safety and physical environment requirements, creating, and executing the compliance calendar, preparing accreditation preparation checklists, and following up on plan of corrections and interim progress report action items accordingly.   

Education, Licensure, Registration and Experience:

Associates Degree in applied sciences, business management or applicable field.

At least 3 years of experience directly related to the duties and responsibilities specified.

Experience with accreditation and survey process preferred.

Knowledge of ODH/ACHC standards and reporting requirements.  

Demonstrated administrative experience in a healthcare and construction environment.

Proven ability to prepare complex reports in an organized manner.  

Outstanding oral and written communication skills 

Experience working in a team environment with demonstrated ability to meet deadlines with minimal supervision.

Prepare correspondence, schedule meetings, and maintain calendars and agendas. 

Essential Functions:

Responsible for full scope of preparation for accreditation triennial surveys; includes ensuring completion of accreditation preparation checklists and preparing the facility for accreditation surveys.  Oversees, conducts, and manages the survey documentation to ensure accreditation compliance.

Assist in maintaining Water Management compliance, including LAMPS software and logs.

Assists in developing, implementing, and evaluating all operating policies, procedures, and safeguards for efficient, effective, and timely workflow.  Support implementation of new policies, procedures, and practices to improve efficiency of office operations.

Liaison with vendors/contractors to organize and schedule mandatory services at correct frequency.  Coordinate and execute above-ceiling permit process and logs with vendors.

Review, maintain, file, and submit to authorities, all mandatory Life Safety Accreditation inspection/testing reports appropriately and execute correcting deficiencies. 

Oversee, coordinate, and implement staff educational and training materials, , videos, webinars, and other modules used by the organization. 

Coordinate HRO Safety committee meetings, prepare committee packets, and record and distribute committee minutes.

Build database/tracking system for department work order system, enter new users, build preventative maintenance procedures and reports, and process work order requests to ensure problems are resolved quickly.

Create all communication for facility shutdowns/work & track and log all utility occurrences for facility.  Acquiring signage renderings and quotes for facility.  Also create, organize, and maintain communication channels between all members of the team.  

Schedule all fire drills for facility, including skilled nursing and assisted living facilities, maintain filing of reports and fire monitoring reports.

Maintain coding and organization of seven department credit card accounts utilized by employees.  Ordering of department supplies and materials, including requisitions in Oracle. 

Ability to work independently and multitask complex projects at the same time.  Excellent phone and email etiquette skills with strong response times. Strong verbal and written communication skills and the ability to present effectively to small and large groups. Ability to investigate, analyze, and report out on the information. Advanced research, analytical, critical thinking, and report writing skills.

Maintain monthly work schedule of twelve maintenance technicians.

All other duties as assigned.

Working Conditions:

·         Stand/Walk –2-4 hrs

·         Sit –4-6 hrs

·         Bend – Up to 1/3 of time

·         Squat – Up to 1/3 of time

·         Climb – Up to 1/3 of time
Reach Up to 1/3 of time
Lift - Up to 1/3 of time

·         Carry – Up to 1/3 of time

·         Push – Up to 1/3 of time

·         Pull – Up to 1/3 of time
Right Hand - Precise Motor Function (Or Fine Manipulation)

·         Left Hand - Precise Motor Function (Or Fine Manipulation)

·         Right Foot - Gross Motor Function

·         Left Foot - Gross Motor Function

·         Up to 50 pounds – 1/3 or more of the time
Body Fluid Exposure – Yes

·          

Standards of Employment:

The Talent Acquisition Specialist collaborates with the Talent Acquisition Manager to manage full-cycle talent acquisition process for positions within the Fisher-Titus Health system.

Collaborates with the TA Manager to execute a recruitment strategy that includes job posting optimization, recruiting marketing channel development, job board procurement, digital and non-digital employment marketing, comprehensive recruitment campaign planning and talent planning.

Assists the TA Manager to identify talent needs and proactively recruiting and sourcing; develop a talent pool.

Utilize social media, job boards and other technical means to source candidates for open jobs via LinkedIn, Indeed, Facebook, etc.

Lead and participate in hiring campaigns by leveraging employment and college/technical schools and programs such as career fairs, info-sessions, etc.

Be knowledgeable in applicant tracking systems and other recruiting software systems/databases to track applicants through selection and onboarding process.

Provides onboarding and coaching support to leaders and new employees to address departmental and organizational needs.

Liaison between clinical education, clinical students, and talent acquisition to build relationships with educational institutions and develop a talent pool.

Develop and maintain strong relationships/partnerships with local staffing committees, community groups, etc.

Core Requirements:

Supports the mission, vision and CARES values of Fisher Titus.

Is knowledgeable of patient rights and ensures an atmosphere which allows for the privacy, dignity and well-being of all patients in a safe, secure environment.

Supports, cooperates with, and implements specific procedures and programs for:

1. 1. Safety, including universal precautions and safe work practices, established fire/safety/disaster plans, risk management, and security, report and/or correct unsafe working conditions, equipment repair and maintenance needs.

1. 1. Confidentiality of all data, including patient, employee and operations data.

1. 1. Quality Assurance and compliance with all regulatory requirements.

1. 1. Compliance with current law and policy to provide a work environment free from sexual harassment and all illegal and discriminatory behavior.

Key Service Behavior:

Communicates with Compassion - Every patient, Every time

• • Engages in active listening skills
  • Utilizes the AIDET communication tool
  • Uses key words at key times
  • Utilizes HEART service recovery techniques

Demonstrates Service Etiquette - Every patient, Every time

• • Smiles and greets patients using the 10/5 rule
  • Demonstrates a calm, positive attitude through tone and body language
  • Ensures patient privacy and promotes a healing environment
  • Adjusts approach to respect the diversity of patients
  • Assesses and manages patient's expectations of care

Commitment to Safety - Every patient, Every time

• • Follows established safety guidelines to reduce risk of adverse event through early recognition
  • Commits to the Culture of Safety; If you see something, say something

Delivering High Quality Care - Every patient, Every time

• • Commits to efficient, effective and purposeful work and delivery of care
  • Engages in practices that will continually improve processes