Facility Operations Lead (Student)

Apply for Job

Job ID

61688

Location

Columbia

Full/Part Time

Part-Time

Add to My Favorite Jobs

Email this Job

Hiring Department

MizzouRec Services and Facilities

Job Description

MizzouRec Services and Facilities provide quality leisure experiences to all members of the campus community, primarily Mizzou students. Through our facilities and programs, we strive to bring our members and guests an environment that inspires and promotes a healthy, active lifestyle. MizzouRec enhances the student experience by creating a sense of "third place" and belonging with its vast services, facilities and programming - in addition to its unique connection to campus history and traditions.

As Lead Facility Operations student staff members, students will conduct daily supervision of all facility operations with the assistance of a Facility Operations Coordinator. This position requires strong leadership, communication, and conflict resolution abilities. These individuals must demonstrate initiative, sound judgment, and the ability to respond effectively to a variety of operational situations while prioritizing facility safety, member and guest service, and positive team environment.

General Responsibilities:

• Provide welcoming, responsive, and professional customer service to members, clients, and guests by addressing questions, assisting with needs, and supporting a positive facility experience.
• Provide leadership, direction, and ongoing coaching to Team Mizzou staff to support effective performance, accountability, and consistency within their assigned responsibilities.
• Provide a safe and secure environment for members and guests.

Duties include (but are not limited to):

• Enforce all MizzouRec guidelines and policies.
• Monitor the Student Recreation Complex and Stankowski Field.
• Ensure the security, operational readiness, and overall condition of the facility during assigned shifts, including oversight of cleanliness, equipment inventory, reservable equipment, and preparation of spaces for daily programming and rentals
• Adhere to all Team Mizzou guidelines and non-negotiables.
• Other duties as assigned

Office duties include (but are not limited to):

• Assist event operations as needed during setup/break down of events

Assist with departmental operations outside primary responsibilities when needed to support facility safety, operational continuity, and overall service delivery Work on in-service training per training/meeting responsibilities.

Anticipated Hiring Range

$15.65 per hour, paid on a bi-weekly basis

Shift

Average number of hours per week: 10-15

This position may require evening and weekend hours supporting activities and programs within the department. Occasionally division and campus projects may require additional hours outside of your normal schedule.

Minimum Qualifications

To be eligible for a student title, an individual must be enrolled at the University of Missouri. Enrollment in the summer session is not required if the student was enrolled in the Spring semester and is pre-enrolled for the Fall semester. Selection is contingent upon results of a review with the Office of Institutional Equity, Office of Student Accountability and Support, Office of the Vice Chancellor for Student Affairs, previous MU appointment history, and reference checks.

Current American Red Cross AED/CPR/First Aid certification or the ability to obtain one.

Preferred Qualifications

• Previous experience in a customer service-related position.
• Solid written and verbal communication skills.
• Ability to work two consecutive semesters and one university break (Thanksgiving, Winter or Spring break)
• One full semester of experience working for Team Mizzou is preferred but not required.
• Direct Facility operation experience in a MizzouRec or related complex.

Application Materials

Complete application, and upload the following: résumé, class schedule, cover letter, and 3 or more references which must include at least 1 MU supervisor (if applicable). Please provide your MU e-mail address in the contact information section of the application.

Benefit Eligibility

This is a student position and is not eligible for University benefits.

Equal Employment Opportunity

The University of Missouri is an Equal Opportunity Employer.

To request ADA accommodations, please call the Director of Accessibility and ADA at 573-884-7278.

• Convenient and flexible hours
• A fun atmosphere with great people and co-workers
• Opportunities for promotions and cross utilization into new areas
• Professional development and leadership opportunities
• A positive learning environment
• A place where education and being a student is valued
• A supportive and approachable professional staff
• Staff opinions and feedback are asked for and used
• Training, workshops, and certification opportunities
• Recognition programs
• An exceptional employee lounge with amenities (i.e. lockers, a relaxing environment, and a kitchen)