Field CNC Systems Service Specialist (Fanuc)

A day in the life

From your Minneapolis, MN home base, you start the day reviewing service logs and planning site visits. By late morning, you’re on a customer floor bringing a Fanuc-controlled machining center back to peak performance. In the afternoon, you coach operators on best practices, document your work, and loop in engineering and sales with insights that elevate product reliability and customer satisfaction. Some weeks include short overnight trips—about 20% total travel—to handle installations and urgent service calls.

What you’ll take on

• Install, commission, and optimize CNC machine tools and peripheral equipment.
• Diagnose and resolve mechanical, electrical, and software/control issues with speed and precision.
• Deliver hands-on customer training covering operation, maintenance, and safety.
• Maintain thorough service records, parts usage, and maintenance histories.
• Partner with engineering and sales to feed real-world data back into product and service improvements.
• Track industry advances and emerging CNC technologies to keep your skills sharp.
• Travel to customer sites for installations, preventive maintenance, and emergency repairs as needed.

What you bring

• Associate’s degree in Industrial Maintenance, Precision Machining, or a closely related field.
• Proven background in CNC service, field support, or machine tool maintenance.
• Deep knowledge of CNC machinery and Fanuc control systems.
• Exceptional troubleshooting and analytical abilities.
• Comfort working independently and collaborating across teams.
• Clear, customer-friendly communication and interpersonal skills.
• Willingness to travel up to 20% with occasional overnights.

Your toolkit

• CNC tooling knowledge
• CNC machine repair and preventive maintenance
• CNC machine installation and commissioning
• Electrical troubleshooting and electrical repair
• Machine setup and changeover on CNC equipment
• Systematic troubleshooting of CNC machines

Technologies

• Fanuc CNC automation solutions