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Skills
Coachingunmatched
Customer Experienceunmatched
General Handypersonunmatched
Identify Issuesunmatched
Leadershipunmatched
Mentoringunmatched
Metricsunmatched
On Callunmatched
Onboardingunmatched
Operations Managementunmatched
Power Amplifierunmatched
Service Deliveryunmatched
Description
Join Our Dynamic Team!
Ready for an exciting opportunity to lead and shape the future of home services? Become a Handyperson Manager and be at the forefront of redefining how homeowners experience effortless living. Our team is on a mission to revolutionize the industry, and we want you to be a key player in this exciting journey!
Responsibilities: Be the Architect of Exceptional Home Services!
People Leadership: Imagine being the maestro of a skilled orchestra-direct 15-20 handypersons in the field, fostering a vibrant culture that resonates with our mission.
Training and Performance: Be the mentor and coach, elevating your team's strengths through daily reports, metrics, and targeted training sessions. Mold them into superheroes across various maintenance disciplines.
Scheduling and Escalations: Feel the adrenaline as you optimize schedules, handle real-time escalations, and ensure seamless member experiences. You'll be the go-to person for turning challenges into success stories.
Scope of Work and Troubleshooting: Be the detective-pre-scope tasks, provide on-call troubleshooting support, and ensure our team is always one step ahead in delivering outstanding service.
Recruiting and Onboarding: Be the talent scout, curating a pipeline of potential rockstars. Lead the charge in creating a team that's not just ready but raring to go!
Market and Operations Development: Be the innovator, working alongside the General Manager on projects that amplify team performance, scale stability, and overall business brilliance.