Field Technical Specialist

This person will be responsible for executing custom service procedures and training others on them. They will work closely with the Process Engineering and Field Service teams, not only trialing and developing these procedures but also training personnel on them-both in the field and in the classroom. Additionally, they will help trial and validate tool prototypes and provide feedback to the design engineers. Applicants should be self-motivated team players with a positive attitude.

• Assist in developing and documenting field service procedures
• Conduct field validation and testing of tools and procedures
• Train field technicians on the safe and effective execution of new processes
• Provide support for urgent field fixes with short turnaround times
• Troubleshoot and repair equipment in accordance with the service manual
• Assist in time studies across the full product range
• Ability to navigate NEC guidelines and knowledge of NFPA 70E practices and CPR & Low Voltage Rescue SCADA experience is a plus
• Previous electrical trades experience working with power/hand tools, electrical equipment, isolation meters and multimeters (Oscilloscopes is a plus)
• Travel on short notice and flexibility to work on weekends and overtime
• Strong computer skills. Comfort with Microsoft office and cloud-based computing programs. Ability to communicate and function well in a mobile office setting
• Strong interpersonal skills

Benefits

Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:

• Medical plans > plan options with $0 payroll deduction
• Family-building, fertility, adoption and surrogacy benefits
• Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
• Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
• 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
• Company paid Basic Life, AD&D
• Short-term and long-term disability insurance (90 day waiting period)
• Employee Assistance Program
• Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays
• Back-up childcare and parenting support resources
• Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
• Weight Loss and Tobacco Cessation Programs
• Tesla Babies program
• Commuter benefits
• Employee discounts and perks program

Expected Compensation

$28.75 - $54.44/hour + cash and stock awards + benefits

Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.