The Field Training & End-User Engagement Manager is responsible for advancing PIP's field training and customer engagement strategy through dynamic, hands-on learning experiences and in-market support. This role serves as a visible representative of the company, bringing PIP's value proposition to life by delivering impactful training, product demonstrations, and customer-facing engagement initiatives. Working closely with sales teams, distributor partners, and end users, the position drives product adoption, strengthens customer relationships, and supports business growth. The role requires the ability to influence diverse audiences, from experienced sales professionals to frontline workers, while serving as both a subject matter expert and brand ambassador.
Job Responsibilities
Deliver dynamic, in-person and virtual training experiences on PIP's PPE products, solutions, and value propositions
Partner directly with field sales teams in-market to support customer visits, product demonstrations, and account onboarding
Create immersive, hands-on learning experiences that drive real-world application and behavior change-not just knowledge transfer
Translate technical product features into clear, compelling, value-based messaging tailored to customer needs
Support new product launches through field activation, training, and customer engagement
Collaborate cross-functionally with Sales, Marketing, and Product teams to ensure alignment and consistency
Assess training needs in the field and continuously evolve programs based on feedback and business priorities
Serve as a subject matter expert on PPE products, applications, and industry trends
Act as an evangelist and ambassador for the PIP Global Safety brand throughout the country
Travel extensively (up to 90%) to support field engagement, customer interaction, and sales enablement
Core Skills/Competency Requirements
5+ years of experience in sales, sales training, or field enablement-preferably within industrial distribution or PPE
Strong knowledge of PPE products (hand protection, eye/face protection, protective clothing, etc.)
Proven ability to influence experienced sales professionals and end users in a field-based environment
Exceptional communication, presentation, and facilitation skills with strong executive presence
Demonstrated ability to drive adoption and behavior change-not just deliver training content
High energy, self-motivated, and comfortable operating independently in a travel-intensive role
Strong sales acumen and customer-first mindset
Ability to command presence and engage diverse, experienced audiences
Passion for field-based, hands-on engagement and experiential learning
Cross-functional leadership and collaboration
Adaptability and resilience in a fast-paced, high-travel environment
Results-oriented with a focus on driving growth and impact Top of Form
Bachelor's degree preferred
Numbers & Facts
Location
Charlotte, NC
Skills
Business Growthunmatched
Business Supportunmatched
Cross-Functionalunmatched
Customer Acquisitionunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
Customer Trainingunmatched
Field Salesunmatched
Global Brandingunmatched
Industry/Trade Analysisunmatched
Knowledge Transferunmatched
Leadershipunmatched
Marketingunmatched
Needs Assessmentunmatched
Onboardingunmatched
Product Demonstrationunmatched
Product Supportunmatched
Product/Service Launchunmatched
Requirements Managementunmatched
Salesunmatched
Team Playerunmatched
Training/Teachingunmatched
Training/Teaching Materialsunmatched
Willing to Travelunmatched
🎯
Be found by employers
5,500+ employers search our resume database daily. Add yours to get found by recruiters looking for candidates like you.
Level up your application
Professional resume templates
Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.