Our associates celebrate lives. We celebrate our associates.
Responsible for implementation, support and maintenance of financial applications. Collaborate with team members, colleagues and vendor support teams to ensure that the financial systems are operating as designed and desired. Collaborate with IT and F & A staff to ensure that interface files are being distributed or consumed appropriately. Ensure that IT practices such as testing, change management and issue tracking are executed appropriately.
JOB RESPONSIBILITIES
Utilize troubleshooting skills to identify issues, analyze options and provide or suggest solutions that will provide the best solution for the Company.
Key point of contact for financial application support issues. Communicate with SCI end users, contractors and vendors to troubleshoot issues with financial systems.
Perform, execute and monitor appropriate audit controls as appropriate.
Participate in new system upgrades which may include learning, documentation, testing, functional/technical review or creation and execution of upgrade (or patches).
Prepares reports, performs analysis, and evaluates opportunities for providing a more stable environment for the appropriate financial system.
Assists in identifying best practices through a review of processes.
Establishes and maintains relationships with various departments.
Escalates obstacles/issues to meeting timelines and deliverables.
Reports project status according to prescribed timelines for a given project.
Monitor interface emails, interface results or reports to ensure that interface files are being distributed or consumed as per design.
Communicate or serve as the primary liaison on behalf of the team to communicate with vendor or members of the business community to ensure that interfaces are operating effectively.
Serve as the primary liaison with IT Interface teams to troubleshoot or monitor interface execution and interface performance as appropriate.
Monitor and manage issue tracking, user requests or interfaces to troubleshoot issues surrounding user management.
Create users and roles as desired while following strict guidelines for user management.
Perform SOX controls or necessary reporting on scheduled basis to ensure company policies and procedures are followed appropriately.
MINIMUM REQUIREMENTS
Education:
Bachelor's degree in Business, IT or directly related field
Experience:
Ten (10) years' experience in a functional analyst, technical analyst or business analyst or similar role
Knowledge, Skills & Abilities:
Communicates effectively in both written and oral
Knowledge in operational business processes and systems
Proficient in various software programs, including Excel, Word, Outlook and PowerPoint
Demonstrated knowledge of process improvement
Good leadership, inter-personal and motivational skills
Strong oral and written communication skills with all levels of management, end-users and peers
Basic understanding of databases and standard file layouts for conversions and interfaces
Postal Code: 70121
Category (Portal Searching): Information Technology
Job Location: US-LA - Jefferson
Numbers & Facts
Location
Jefferson, LA
Industry
Health Care and Social Assistance
Company Size
10,000 employees or more
Year Founded
1962
About Company
We're more than North America's largest provider of funeral, cremation and cemetery services. We are mothers, fathers, sisters, brothers, sons and daughters who are devoted to the communities where we live and work. We are more than 20,000 dedicated individuals who provide caring assistance to families in need, honor veterans and public servants and deliver lifesaving programs to help keep children and seniors safe. We operate under the umbrella of the Dignity Memorial network of 1,800 funeral homes and cemeteries. Dignity Memorial providers care for more than 300,000 families each year and understand the importance of thoughtful, personalized arrangements. We believe creating meaningful ways to pay tribute to a loved one begins with compassion and is shaped by the understanding that each life is truly unique. For us, there is no greater responsibility than honoring and preserving the story of one's life.
Skills
Analysis Skillsunmatched
Best Practicesunmatched
Business Analysisunmatched
Business Processesunmatched
Change Managementunmatched
Communication Skillsunmatched
Documentationunmatched
Finance Softwareunmatched
Financial Analysisunmatched
Financial Systemsunmatched
Functional Analysisunmatched
Functional Testingunmatched
Identify Issuesunmatched
Information Technology & Information Systemsunmatched
Interpersonal Skillsunmatched
Leadershipunmatched
Microsoft Excelunmatched
Microsoft Outlookunmatched
Microsoft PowerPointunmatched
Microsoft Wordunmatched
Operations Processesunmatched
Options Analysisunmatched
Presentation/Verbal Skillsunmatched
Process Improvementunmatched
Reporting Skillsunmatched
Sales Qualificationunmatched
Sarbanes-Oxley Act (SOX)unmatched
Software Administrationunmatched
Software Patchesunmatched
Status Reportsunmatched
Systems Administration/Managementunmatched
Systems Analysisunmatched
Technical Analysisunmatched
Time Managementunmatched
Track Customer Issuesunmatched
Writing Skillsunmatched
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