Food And Beverage Attendant
Dezerland Park Orlando - Orlando, FL 32819
Overview
Position Type: Part Time Job Shift: Any Education Level: High School
Description
We are seeking an enthusiastic go-getter Food and Beverage Attendant who will be responsible for delivering high-quality F&B services to guests while also supporting back-of-house operations. This role contributes to a smooth and efficient service environment by assisting with cashiering, cleaning, organizing, and support service when needed.
Dezerland Park Orlando is more than Florida's largest indoor attraction. We're a playground for families, friends, and teammates to come together and create unforgettable memories. With over 800,000 square feet of different attractions like a gel blaster arena, axe-throwing, pinball arcade, and even one of the world's largest auto museums, there's something here for everyone.
But what really makes Dezerland special is our people. We're fostering a culture that feels like family supportive, fun, and collaborative, where every team member plays a part in bringing joy to our guests.
Essential Duties and Responsibilities
- Greet guests and deliver friendly, efficient food and beverage services
- Take and process cash, card, and digital payments accurately and professionally
- Operate POS systems and issue receipts
- Handle cash responsibly and balance the cash drawer
- Answer customer questions and resolve basic issues
- Escalate customer complaints to management for resolution as needed
- Serve food and beverages according to service standards
- Maintain cleanliness and organization of dining and service areas
- Stay informed about current promotions, discounts, and policies
- Prepare and serve coffee, teas, and other beverages to recipe standards
- Operate coffee machines and equipment
- Assist with back-of-house tasks including:
- Cleaning kitchen and storage areas
- Dishwashing
- Organizing stock, supplies, and equipment
- Supporting food preparation areas as directed
- Following all food safety, hygiene, and sanitation regulations at all time
- Assist with opening and closing duties
- Work closely with kitchen and service teams
Other Duties:
- This job description is not designed to cover or contain a comprehensive list of all duties or responsibilities. Duties, responsibilities, and activities may change at any time with or without notice based on company needs.
Qualifications
- Previous food and beverage or hospitality experience preferred
- Cash handling experience required
- Food Safety Certificate is preferred
- Barista experience is a plus
- Must be willing to assist in front and back of house duties
- High School Diploma or equivalent
- Ability to work well in a team environment
- Good communication and customer service skills
- Strong work ethic and attention to cleanliness and organization
- Fluency in speaking, reading, and writing English
- Bilingual (Spanish) is a plus
- Ability to work multiple locations within the Food Court and Restaurant
- Ability to stand for extended periods of time and lift and carry up to 40 pounds
- Must be available to work flexible hours, including evenings, holidays, and weekends