Food Runner

Seasonal Position: May 2025 - August 2025

POSITION PURPOSE

Assists the Food Servers in providing an excellent experience to our customers, assure all outgoing dishes are correctly prepared and garnished properly, run food to customer's tables, bus tables, stock plates, and are knowledgeable about all current menu options, beverage lists and daily specials.

ESSENTIAL FUNCTIONS

• Inspect all outgoing plates to ensure they are correctly prepared and garnished properly
• Run food to customer's tables
• Bus tables, stock plates
• Interact and communicate with Servers and Culinary staff to ensure high quality of service for our customers
• Interact with customers regarding current menu options, beverage lists and daily specials

Other:

Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.

Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required.

Upon employment, all employees are required to fully comply with Westin/Sheraton Carlsbad Resort & Spa rules and regulations for the safe and effective operation of the hotel's facilities. Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.

SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:

• Must be able to speak, read, write and understand the primary language(s) used in the workplace.
• Must be able to read and write to facilitate the communication process.
• Requires good communication skills, both verbal and written.
• Must possess proficient computational ability.
• Must possess ability to handle cash transactions quickly and accurately.
• Must possess proficient computer and POS usage skills.
• Ability to solve problems and make rational decisions.
• Ability to collaborate and build rapport with a wide array of individuals cohesively and remain professional, calm, and courteous at all times.
• Ability to contribute to a positive, engaging, and welcoming environment for our guests.
• Knowledge of resort food and beverage menus.
• Knowledge of food and alcoholic beverages and be able to describe to guests in detail

Physical Demands

• Must be able to stand and exert well-paced mobility for up to 4 hours in length.
• Must be able to exert well-paced ability in limited space.
• Must be able to exert well-paced ability to maneuver between functions occurring simultaneously.
• Must have the ability to bend, squat and lift up to 50 lbs., including, but not limited to, lifting trays of food or food items on a regular and continuing basis.
• Must be able to push and pull carts and equipment weighing up to 250 lbs. on a regular and continuing basis.
• Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks.
• Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
• Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.
• Vision occurs continuously with the most common visual functions being those of near and color vision and depth perception.
• Requires manual dexterity to use and operate all necessary equipment.