Front Desk Agent

Job Summary: Fairfield Inn & Suites is hiring a friendly, professional Front Desk Agent to join our hotel team. As the first point of contact for our guests, you will deliver welcoming, dependable service while helping with check-ins and check-outs, reservations, and everyday inquiries. If you enjoy people, take pride in great service, and thrive in a fast-paced hospitality environment, we would love to meet you. Schedule: Full-time and part-time opportunities available. Benefits: MEC Plus Advantage Plan with Dental, Vision, and Supplemental Coverage through Reliance Standard Paid Holiday for Full Time and Part Time employees (upon hire) Paid Time Off for Full Time and Part Time employees (after 6 months of service) Nationwide employee hotel stay discounts Responsibilities: Welcome guests and provide assistance during arrival and departure Handle check-ins and check-outs, room key issuance, and payment processing Answer guest questions and resolve concerns with professionalism and care Coordinate with housekeeping and maintenance to support smooth operations Maintain accurate reservation records and communicate effectively with team members