Front Desk Associate

Heights Surgical Institute
  • Newport Beach, CA
  • Full-time
3 days ago

Job Description

Benefits:
  • Health insurance
  • Paid time off
  • 401(k)
  • Employee discounts

Responsibilities


Front Office / Reception
  • Greet patients and provide a welcoming, professional experience.

  • Answer incoming phone calls and assist patients with questions.

  • Verify patient demographics and required documentation.

  • Assist patients with completing registration and medical history forms.

  • Maintain accurate patient records and electronic medical records (EMR).

  • Communicate with patients, physicians, and clinical staff.

  • Maintain an organized and professional reception area.

Medical Assistant / Clinical Support


  • Assist with patient intake and rooming.

  • Obtain and document vital signs.

  • Review patient medical history and medication lists.

  • Assist with pre-operative patient preparation.

  • Maintain patient charts and ensure required paperwork is complete.

  • Assist clinical staff with day-to-day patient care needs.

  • Maintain cleanliness and organization of clinical areas.

  • Follow all HIPAA, infection control, and patient confidentiality guidelines.

Qualifications


  • Fluent in English and Spanish (required).

  • Previous medical office, medical assistant, or healthcare experience preferred.

  • Strong verbal and written communication skills.

  • Excellent customer service and interpersonal skills.

  • Ability to multitask and prioritize responsibilities.

  • Strong organizational skills and attention to detail.

  • Professional demeanor and positive attitude.

  • Ability to work independently and as part of a team.

  • Knowledge of medical terminology and EMR systems preferred.

  • Medical Assistant certification preferred but not required, subject to applicable California requirements.



Numbers & Facts

LocationNewport Beach, CA
Job TypeFull-time

Skills

  • Certified Medical Assistantunmatched
  • Childcareunmatched
  • Clinical Assessmentunmatched
  • Clinical Supportunmatched
  • Communication Skillsunmatched
  • Customer Support/Serviceunmatched
  • Detail Orientedunmatched
  • Electronic Medical Recordsunmatched
  • English Languageunmatched
  • Establish Prioritiesunmatched
  • Health Insuranceunmatched
  • Healthcareunmatched
  • Interpersonal Skillsunmatched
  • Medical Assistanceunmatched
  • Medical Office Administrationunmatched
  • Medical Terminologyunmatched
  • Medicationsunmatched
  • Multitaskingunmatched
  • Organizational Skillsunmatched
  • Patient Admissionsunmatched
  • Patient Careunmatched
  • Patient Chartsunmatched
  • Presentation/Verbal Skillsunmatched
  • Record Keepingunmatched
  • Spanish Languageunmatched
  • Team Playerunmatched
  • Writing Skillsunmatched

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