Front Desk Coordinator - Katy-Fulshear

We are looking for a vibrant part-time Front Desk Coordinator to work with our Director at our Katy-Fulshear location.

Responsibilities

• Graciously welcome parents and students when they arrive at the office.

• Answer the phone to take messages for the Office Manager or Director to attend to during the following day. Check email periodically for any scheduling-related emails that come in during the evenings and/or weekends; update academic coaches on time-sensitive changes to their schedules.

• Assist the Office Manager or Director with administrative tasks, including keeping the office organized and clean and maintaining inventory of our textbooks, supplies, and snacks; ensuring that the office is tidy at the end of each day; completing light cleaning as needed (such as wiping down desks, vacuuming, emptying trash bins).

• Update spreadsheets as needed to track student hours/attendance.

• Check the weekly session calendar on our scheduling system to ensure no double bookings for clients or Academic Coaches. Utilize scheduling software to update Coach calendars to reflect any time-sensitive changes.

• Assemble welcome bags/gift bags for new students and/or for special occasions such as holidays or before major tests.

• Proctor practice ACT, SAT, and/or ISEE exams on Sunday mornings during the school year; grade and scan tests.

• Assist with The Enrichery’s social media posts by providing photos/content as requested.

• Create employee profiles on a Canva template for new employees to be added to our website.

• Train new hires for the same position for other locations as needed (typically only once or twice a semester).

Requirements

• Friendly demeanor with strong communication skills; comfortable talking to clients on the phone.

• Exceptional time management and organizational skills.

• Social media knowledge is preferred but not required.

• Reliable transportation

Benefits

• Paid training

• Professional development workshops and opportunities

• Referral bonuses/incentives

• Growth opportunity - a high performer in this role is eligible for promotion into a full-time Office Manager position