Shipping & Receiving Coordinator Rotating Machinery Services
Pasadena, TX17 days ago
- Full-time
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Skills
- Artificial Intelligence (AI)unmatched
- Childcareunmatched
- Communication Skillsunmatched
- Customer Conversionunmatched
- Customer Experienceunmatched
- Customer Relationsunmatched
- Customer Relationship Management (CRM)unmatched
- Customer Retention/Renewalunmatched
- Customer Support/Serviceunmatched
- Detail Orientedunmatched
- Develop and Maintain Customersunmatched
- Fitnessunmatched
- Follow Throughunmatched
- High School Diplomaunmatched
- Interpersonal Skillsunmatched
- Leadershipunmatched
- Marketingunmatched
- Marketing Campaignunmatched
- Multitaskingunmatched
- Needs Assessmentunmatched
- Operations Managementunmatched
- Organizational Skillsunmatched
- Point of Sale (POS) Softwareunmatched
- Point of Sale (POS) Systemsunmatched
- Presentation/Verbal Skillsunmatched
- Promotional Programsunmatched
- Recreationunmatched
- Retailunmatched
- Retail Salesunmatched
- Salesunmatched
- Sales Prospectingunmatched
- Schedule Developmentunmatched
- Up-Sellingunmatched
- Writing Skillsunmatched
Description
Clayton Services is searching for a Front Desk & Operations Coordinator to join a growing, family-focused business in the Houston Heights area. The Front Desk & Operations Coordinator will oversee day-to-day front-of-house activities while creating an exceptional experience for clients and supporting membership growth, retention, and studio operations.
This position is ideal for someone who is personable, organized, comfortable with sales, and enjoys building relationships with customers in an energetic, family-oriented environment.
Job Type: Temp-to-Hire
Pay Rate: $16.00/hour
Schedule: Monday - Friday, 9:00 AM - 1:00 PM
Location: Houston Heights; 100% onsite
Front Desk & Operations Coordinator Responsibilities:
This position is ideal for someone who is personable, organized, comfortable with sales, and enjoys building relationships with customers in an energetic, family-oriented environment.
Job Type: Temp-to-Hire
Pay Rate: $16.00/hour
Schedule: Monday - Friday, 9:00 AM - 1:00 PM
Location: Houston Heights; 100% onsite
Front Desk & Operations Coordinator Responsibilities:
- Serve as the primary point of contact for clients and families, providing a friendly and welcoming experience upon arrival.
- Manage front desk operations, including client check-in, registrations, payments, scheduling, and general inquiries.
- Promote memberships, packages, services, and add-ons to prospective and existing clients.
- Follow up with clients regarding membership renewals, expiring packages, available bookings, and other opportunities to increase engagement.
- Maintain regular communication with existing clients through phone, text, and email to strengthen relationships, encourage retention, and proactively address concerns.
- Track membership sales, conversions, client outreach, and other activity and provide regular updates to management.
- Respond promptly and professionally to incoming phone calls, emails, booking questions, and general inquiries.
- Assist with coordinating birthday parties, private events, and other special activities.
- Support the execution of promotions, membership offers, marketing initiatives, and client engagement campaigns.
- Maintain accurate client and scheduling information within the studio management system.
- Help ensure the front-of-house area remains organized, stocked, clean, and welcoming.
- Collaborate with studio leadership to identify opportunities to improve the client experience, increase retention, and drive revenue.
- Excellent interpersonal and customer service skills with the ability to build relationships with both adults and children.
- Comfortable working in a sales-oriented environment with membership, revenue, and retention goals.
- Confident initiating conversations about memberships, packages, upgrades, and additional services.
- Strong organizational and multitasking abilities with excellent attention to detail.
- Professional written and verbal communication skills.
- Comfortable communicating with clients through phone, email, and text.
- Ability to learn and effectively use scheduling, registration, and point-of-sale systems such as Walla or similar platforms.
- Comfortable utilizing modern productivity and technology tools, including AI tools, Canva, and Notion.
- Self-motivated and proactive with the ability to identify client needs and follow through without constant direction.
- Friendly, energetic, dependable, and comfortable working in a family-focused environment.
- High school diploma or equivalent required.
- Previous customer service experience in a retail, fitness, hospitality, recreation, childcare-adjacent, or similar customer-facing environment preferred.
- Previous membership sales, retail sales, upselling, or other goal-oriented sales experience is highly preferred.
- Experience using scheduling, registration, CRM, or point-of-sale software is a plus.
Numbers & Facts
| Location | Houston, TX |
| Industry | Staffing/Employment Agencies |
| Salary | $16 Per Hour |
| Company Size | 100 to 499 employees |
| Year Founded | 1984 |
| Website | http://www.claytonpersonnel.com |
About Company
Clayton Servies is a Houston-based staffing and recruiting firm. For over 37 years, Clayton Services has been helping talented job seekers find great job opportunities with leading companies including multiple Fortune 1000 organizations. Apply today to make your job search easy!
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