Overview: We are seeking a highly organized and customer-oriented individual to join our team as a Front Desk Receptionist/Patient Care Coordinator
As the first point of contact for our dental office, you will play a crucial role in providing exceptional patient service and ensuring smooth daily operations. If you have excellent communication skills and enjoy working in a fast-paced medical environment, we encourage you to apply.
Requirements:
Previous experience working in costumer service setting.
Familiarity with medical terminology and systems is a plus.
Excellent customer service skills with the ability to handle difficult situations professionally.
Strong attention to detail and organizational skills.
Proficient computer skills, including knowledge of Microsoft Office Suite.
Ability to multitask and prioritize tasks effectively in a fast-paced environment.
Impeccable phone and e-mail etiquette.
Ability to calculate basic numbers and explain patient balances.
Duties:
Greet patients and visitors with a warm and friendly demeanor.
Check patients in and out, verify insurance information, and collect co-pays/balances.
Schedule appointments using our electronic medical scheduling system (Oryx).
Answer phone calls and respond to inquiries or direct them to the appropriate staff member.
Maintain patient records and ensure accuracy of information.
Assist with medical administrative support tasks as needed.
Adhere to HIPAA guidelines to protect patient privacy and confidentiality.
Maintain a clean, organized, and presentable office environment at all times.
Working schedule is:
Monday 8:30 - 5:00.
Tuesday: as needed.
Wednesday 9 - 5:00 or 11:30 - 6.
Thursday: as needed.
Friday 7:30 - 3:00.
All team members required to participate in team building and community engagement social events. Community involvement is an important part of the job.
Numbers & Facts
Location
Falls Church, Virginia
Salary
$18–$25
Skills
Administrative Skillsunmatched
Calendar Managementunmatched
Co-Paymentsunmatched
Communication Skillsunmatched
Computer Skillsunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
Data Qualityunmatched
Detail Orientedunmatched
Establish Prioritiesunmatched
Fast Foodunmatched
HIPAA (Health Insurance Portability and Accountability Act)unmatched
Medical Affairsunmatched
Medical Assistanceunmatched
Medical Office Administrationunmatched
Medical Recordsunmatched
Medical Terminologyunmatched
Microsoft Officeunmatched
Multitaskingunmatched
Operationsunmatched
Organizational Skillsunmatched
Patient Assessmentunmatched
Patient Careunmatched
Patient Confidentialityunmatched
Privacy Controlsunmatched
Record Keepingunmatched
Team Buildingunmatched
Telephone Skillsunmatched
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