Front Desk Patient Coordinator

360 Orthodontics
  • Los Angeles, CA
  • Part-time
11 days ago

Job Description

Benefits:
  • 401(k)
  • Dental insurance
  • Employee discounts
  • Free food & snacks
  • Health insurance
  • Opportunity for advancement
  • Training & development
  • Vision insurance

360 Orthodontics is looking for a detail-oriented, customer-focused Front Desk Patient Coordinator for our Westwood location.  This is an on-site position.

Part Time schedule: Tuesdays, Wednesdays, Thursdays and Fridays 


We Value Team Members Who:


  • Show up consistently and on-time.
  • Get along well with others and have a supportive, team-player attitude.
  • Possess a strong attention-to-detail and desire to get things done accurately.
  • Adapt well to a fast-paced environment where changes occur frequently.
Some Benefits We Offer:


  • Medical, Dental, Vision, AD&D, and other benefits (available after 60 days of employment).
  • Paid sick leave and 401k retirement plans offered for eligible employees.
  • Orthodontics care included! Need braces? Our qualified team members receive complimentary orthodontics treatment.
  • We will provide training on our practice management software, computer systems, and other tools.
  • Free access to pro-tier Gemini AI chat and other productivity tools for business and personal use.
Requirements:


  • Strong oral and written English skills
  • High school diploma
  • Be a US citizen or be authorized to work in the United States
  • Detail oriented
  • Customer focused
  • Able to cope well with fast-paced environments
Desired:


  • Bilingual (Spanish) highly preferred
Duties:


  • Greet patients
  • Register new patients according to established office protocols
  • Assist patients to complete all necessary forms and documentation
  • Verify and update patient information
  • Inform patients of dental office procedures and policy
  • Move patients through appointments as scheduled
  • Enter all relevant patient information into data system
  • Maintain and manage patient records in compliance with privacy and security regulations
  • Maintain and manage leads and schedule consultations
  • Answer and manage incoming calls
  • Respond and comply to requests for information
  • Schedule patient appointments
  • Confirm upcoming appointments and recalls according to office protocol
  • Check daily appointment schedule
  • Arrange patient charts for next day appointments
  • Fill in cancellations and no-shows
  • Organize referrals to other medical specialists
  • Dispatch lab work appropriately
  • Collect and receipt payments from patients at time of treatment
  • Inform patients of financial treatment plan options
  • Arrange payment schedule with patients
  • Arrange supporting documents for insurance claims
  • Sort and distribute incoming and outgoing postal mail
  • Update patient education materials
  • Maintain a professional reception area
  • Safeguard patient privacy and confidentiality
  • Participate in off-site health fairs and other company sponsored events
  • Perform other clerical/office duties as assigned'

Numbers & Facts

LocationLos Angeles, CA
Job TypePart-time

Skills

  • Accidental Death and Dismemberment (AD&D)unmatched
  • Administrative Skillsunmatched
  • Artificial Intelligence (AI)unmatched
  • Calendar Managementunmatched
  • Computer Systemsunmatched
  • Customer Relationsunmatched
  • Dental Insuranceunmatched
  • Detail Orientedunmatched
  • Documentationunmatched
  • English Languageunmatched
  • Financial Planningunmatched
  • Health Insuranceunmatched
  • High School Diplomaunmatched
  • Information Technology & Information Systemsunmatched
  • Insurance Claimsunmatched
  • Insurance Documentationunmatched
  • Laboratoryunmatched
  • Lead Managementunmatched
  • Medical Recordsunmatched
  • Multilingualunmatched
  • Organizational Skillsunmatched
  • Orthodonticsunmatched
  • Patient Chartsunmatched
  • Patient Confidentialityunmatched
  • Patient Educationunmatched
  • Patient Registrationunmatched
  • Practice Management Softwareunmatched
  • Presentation/Verbal Skillsunmatched
  • Privacy Controlsunmatched
  • Records Managementunmatched
  • Regulationsunmatched
  • Request for Information (RFI)unmatched
  • Schedule Developmentunmatched
  • Security Complianceunmatched
  • Spanish Languageunmatched
  • Team Playerunmatched
  • Telephone Skillsunmatched
  • Time Managementunmatched
  • Training/Teachingunmatched
  • Treatment Planunmatched
  • United States Citizenunmatched
  • Vision Planunmatched
  • Writing Skillsunmatched

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