Front Desk Real Estate Database Specialist

Boston Pads

  • Boston, Massachusetts
  • 30+ days ago
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    Skills

    • Administrative Skillsunmatched
    • Brokerageunmatched
    • Call Center Operationsunmatched
    • Communication Skillsunmatched
    • Customer Relationship Management (CRM) Systemsunmatched
    • Customer Support/Serviceunmatched
    • Database Administrationunmatched
    • Database Technologyunmatched
    • Detail Orientedunmatched
    • Interpersonal Skillsunmatched
    • Lead Generationunmatched
    • Multitaskingunmatched
    • Office Managementunmatched
    • Onboardingunmatched
    • Operational Supportunmatched
    • Operationsunmatched
    • Organizational Skillsunmatched
    • Process Improvementunmatched
    • Property Maintenanceunmatched
    • Real Estateunmatched
    • Real Estate Salesunmatched
    • Salesunmatched
    • Systems Administration/Managementunmatched
    • Technical Supportunmatched
    • Telephone Skillsunmatched
    • Training/Teachingunmatched

    Description

    We are a cutting-edge real estate platform revolutionizing the way agents and landlords connect. Our fast-paced, tech-forward environment is built for growth, innovation, and excellence in client service. We’re seeking a Front Desk / Database Manager who thrives in a dynamic setting and is passionate about real estate, organization, and agent success.
    Position Overview
    The Front Desk / Database Manager is the face of our office and a key player in supporting daily operations, training new agents, and maintaining our world class property database. This individual will play a critical role in both administrative support and technical onboarding, ensuring our agents and systems are set up for success.
    Key Responsibilities
    • Manage and support day-to-day front desk and landlord call center operations
    • Answer incoming calls and provide exceptional client service
    • Update and maintain accurate property owner and listing data
    • Coordinate and conduct training for new agents on internal database systems and protocols
    • Perform follow-up and warm calling with existing landlords to foster relationships and generate leads
    • Collaborate with office managers to improve and optimize listing processes and accuracy
    • Research and implement innovative technologies to boost landlord engagement
    • Support upper management with special projects and initiatives as needed
    Qualifications
    • Minimum 1 year of experience in a real estate, administrative, or database-related role
    • Active MA Real Estate Salesperson or Broker License (Required)
    • Strong attention to detail and organizational skills
    • Proven ability to manage multiple priorities in a fast-paced environment
    • Exceptional phone and interpersonal communication skills
    • Proficiency with real estate databases and CRM systems preferred
    • Sales or customer service background is a plus
    • Tech-savvy with a passion for learning new platforms and tools

    Numbers & Facts

    LocationBoston, Massachusetts

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