Benefits:- 401(k) matching
- Competitive salary
- Employee discounts
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
No insurance experience required. Thomes Insurance Group has provided peace of mind for over 90 years, and we're looking for a friendly, dependable Front Desk Receptionist to be the first face and voice our clients meet at our upbeat, team-first office in Buffalo, MN.
About the role
This is a customer service and relationship role. You'll welcome clients when they walk in, answer the phones, take payments, and make sure everyone gets to the right person. If you enjoy face-to-face interaction and take pride in making people feel looked after, you'll do well here. We'll teach you the insurance side, and in time you'll work toward your P&C license.
What you'll do
- Answer incoming calls and direct them to the right team member
- Greet walk-in clients and guide them to the help they need
- Take payments over the phone and in person
- Schedule meetings for clients and the team
- Keep the front desk running smoothly and support the team as needed
What you bring
- High school diploma or GED
- A drive for customer service and face-to-face interaction
- Proven ability to meet or exceed deadlines and goals
- Strong communication skills and the ability to learn and explain insurance concepts clearly
- A customer-first mindset with a proactive, upbeat attitude
- Strong organization and time management
- Familiarity with Microsoft Office and other software
- Willingness to earn a P&C license in the future
What we offer
- $45,000 - $56,000 per year
- Health and vision insurance
- Paid time off
- 401(k) with company match
- Employee discounts
- Growth and advancement opportunities
- Strong carrier partnerships
- Job stability in a growing industry
You'll fit here if you love helping people, enjoy learning new things, and want to grow in a high-energy workplace. Apply today and become the welcoming first impression of a team our community has trusted for over 90 years.