Front Desk Receptionist

Graper Harper Cosmetic Surgery
  • Charlotte, North Carolina
    Today

    Job Description

    Front Office Receptionist
    Graper Harper Cosmetic Surgery | Charlotte, NC | Part-Time (Full-Time Potential) | Hourly (Non-Exempt)
    Pay: $19- $23 per hour, plus overtime eligibility
    Please apply online only. We are unable to take calls about this position.
     
    About Us
    Graper Harper Cosmetic Surgery is a plastic surgery and aesthetics practice in Charlotte, North Carolina. It has been voted the best plastic surgery practice in Charlotte, and its surgeons bring more than 35 years of experience. The practice is built on four promises to every patient: safety, honesty, predictability, and privacy. The goal is a comfortable, supportive experience from the first phone call through recovery.
     
    Our board-certified plastic surgeons, Dr. Garrett Harper and Dr. Evon Zoog, offer a full range of procedures for the face, breast, and body. Our aesthetics team of licensed medical aestheticians and certified nurse injectors provides medical-grade skin care, laser treatments, and injectables. We are proud to be a close-knit team that celebrates one another and delivers an exceptional experience to every patient who walks through our doors.
     
    About the Role
    You set the tone for every patient visit. As our Front Office Receptionist, you'll be the first friendly voice on the phone and the first face patients see when they walk in. You'll keep the schedule running smoothly, make every patient feel welcome, and handle check-in, check-out, and payments with accuracy and care. If you love people, thrive on organization, and enjoy a fast-paced setting, we'd love to meet you.
     
    What You'll Do
    • Greet patients warmly and create a polished, welcoming first impression
    • Answer and route calls promptly and professionally
    • Schedule appointments for physicians, aestheticians, and nurse injectors
    • Check patients in and out, verify information, and collect payments
    • Post charges and payments and support patient billing
    • Balance daily transactions and prepare deposits and end-of-day reports
    • Keep the reception and waiting areas clean, organized, and stocked
    • Support clinical staff and practice events as needed
    What You Bring
    • High school diploma or equivalent
    • Front desk, reception, or customer service experience
    • A warm, professional demeanor and strong communication skills
    • Accuracy and attention to detail, especially when handling payments
    • Comfort with computers and willingness to learn new software
    • The ability to stay calm and organized when things get busy
    Preferred but Not Required
    • Front office experience in a medical, plastic surgery, dermatology, or med spa setting
    • Experience with Nextech or another EMR or practice management system
    • Familiarity with medical billing, insurance, or accounts receivable
    • Knowledge of aesthetic treatments like neuromodulators, fillers, and skin care
    Why You'll Love Working Here
    • Health: Health, Dental, and Vision insurance + mental health and wellbeing support
    • Retirement: 401(k) with company match
    • Time Off: Paid time off and paid company holidays
    • Perks: Premier pricing on retail and services, company-paid life insurance, various voluntary insurance options
    * Some benefits vary based on part-time vs. full-time employment status
     
    Ready to join our team? Apply today through our online application. To keep our phone lines open for patients, we kindly ask that you do not call the office about this position. Our hiring team reviews every application and will reach out directly to candidates selected for an interview.
     
    Graper Harper Cosmetic Surgery is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected status.

    Numbers & Facts

    LocationCharlotte, North Carolina
    Websitehttps://aestheticpartners.com/careers/

    Skills

    • Accounts Receivableunmatched
    • Best Practicesunmatched
    • Calendar Managementunmatched
    • Clinical Supportunmatched
    • Communication Skillsunmatched
    • Cosmetic Surgeryunmatched
    • Customer Support/Serviceunmatched
    • Dental Insuranceunmatched
    • Dermatologyunmatched
    • Detail Orientedunmatched
    • Electronic Medical Recordsunmatched
    • Fast Foodunmatched
    • Health Insuranceunmatched
    • High School Diplomaunmatched
    • Housekeeping/Cleaningunmatched
    • Medical Billingunmatched
    • Nursingunmatched
    • Nursing Credentialsunmatched
    • Organizational Skillsunmatched
    • Patient Assessmentunmatched
    • Patient Safetyunmatched
    • Plastic and Reconstructive Surgeryunmatched
    • Psychiatry and Mental Healthunmatched
    • Skin Careunmatched
    • Telephone Skillsunmatched
    • Vision Planunmatched

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