Front Desk Staff

University of the Incarnate Word

San Antonio, TX

JOB DETAILS
SALARY
SKILLS
CPR Certification, Communication Skills, Customer Support/Service, Diversity, Equal Employment Opportunity (EEO), Equipment Rentals, Financial Aid, First Aid, Fitness, Genetics, Legal, Microsoft Word, Multitasking, Office Equipment, Physical Demands, Presentation/Verbal Skills, Sales, Sports, Team Player, Telephone Skills, University/School Policies, University/School Regulations, Writing Skills
LOCATION
San Antonio, TX
POSTED
30+ days ago

Position Details

Position Information

Position Title Front Desk Staff Academic Year 2026-2027 UIW Mission

University of the Incarnate Word is a Catholic institution that welcomes to its community persons of diverse backgrounds, in the belief that their respectful interaction advances the discovery of truth, mutual understanding, self-realization, and the common good.

Position Summary

| The Front Desk Associate (Student Position) provides a welcoming and safe environment for all patrons of sports and wellness facilities, through high-level customer service. The Front Desk Associate reports to the Assistant Director of Sports and Wellness.

This applicant pool will remain online for the 2025-2026 academic year and will be used to hire interested students as needed.

This is a student position open to current UIW students who may be hired through the Federal Work-Study Program.

Essential Functions

  • Front Desk staff are responsible for maintaining a secured facility via swiping in all students, faculty, staff and community members into the building.
  • Front desk staff members perform membership sales, registrations, equipment rentals, and check-outs at the Wellness Center, Natatorium, and Fencing Center.
  • Enthusiastically greets each patron promptly and professionally to create a friendly positive entrance and departure to and from the facility.
  • Answers phone in a professional and courteous manner and uses proper phone greeting techniques and good customer service.
  • Provide assistance to patrons' requests along with inquiries about facility operations, programming and policies.
  • Provide exceptional customer service.
  • Perform other duties as assigned.

Qualifications

Knowledge Skills and Abilities

  • Skills in the use of computer and office equipment.
  • Ability to follow instructions and enforce facility and University policies and rules.
  • Excellent verbal, written and technical communication skills.
  • Excellent human relations and communications skills.
  • Strong customer service skills.
  • Dependable and responsible.
  • Ability to work collaboratively with students, faculty, staff and community members.
  • Outstanding ability to work with professionalism and confidentiality.
  • Team player and the ability to multi-task.
  • Ability to work effectively with individuals from diverse communities and cultures.
  • Employee shall adhere to all applicable rules and regulations of the University, the Conference, and the NCAA.

Required Education

Current full-time student at the University of the Incarnate Word

Required Work Experience

None.

Preferred Qualifications

  • Working knowledge of fitness facilities, equipment, and tools.
  • One or more years of work experience in the fitness and wellness industry.
  • One or more years of work in customer service industry.
  • Current CPR and First Aid Certification.

Required Certifications, Licenses or Registrations

None.

Work Hours

Varies, flexible schedule.

Physical Demands

Physical demands dependent on the job being performed at the time.

Posting Details

Posting Details

Posting Number STU1565PO Number of Vacancies 8 Job Type Part Time Job Category Students Desired Start Date 06/01/2026 Multi-Hire Pool Yes Position End Date (if temporary) Reports to Assistant Director of Sports and Wellness Salary $11/ hr. Open Date 05/01/2026 Close Date Open Until Filled Yes Special Instructions to Applicant

None.

EOE

UIW is committed to a policy of equal opportunity in employment, without regard to race, color, sex, sexual orientation, citizenship status, national origin, age, marital status, disability, genetic information, gender identity or expression, veteran status, pregnancy, and religion (except in limited circumstances when religious preference is both permitted by law and deemed appropriate as a matter of University policy).

Applicant Documents

Required Documents

  • Resume
  • Student Class Schedule

Optional Documents

  • Cover Letter/Letter of Application
  • Other Document

Supplemental Questions

Required fields are indicated with an asterisk (*).

    • Are you a current UIW student?
  • Yes, I am a doctoral student

  • Yes, I am a graduate student

  • Yes, I am a senior

  • Yes, I am a junior

  • Yes, I am a sophomore

  • Yes, I am a freshman

  • No, I am not a UIW student

    • Are you eligible for Financial Aid and approved to participate in the Federal Work Study program?
  • yes

  • no

  • I don't know

About the Company

U

University of the Incarnate Word

One of the leading comprehensive universities in Texas, the University of the Incarnate Word in San Antonio strives to educate men and women who will become concerned and enlightened citizens with values developed in a Judeo-Christian tradition. In 1881 the Sisters of Charity of the Incarnate Word founded Incarnate Word College as a center of higher education for young women. The college was admitted to membership in the Association of Colleges and Secondary Schools in 1919, and joined the Texas Association of Colleges as a senior college in 1920. The Graduate Studies division was established in 1950. Male students were first admitted into the college's undergraduate programs in 1970. Incarnate Word College became the University of the Incarnate Word in 1996. Today, UIW is a Hispanic-Serving Institution under federal guidelines.

UIW is the largest Catholic university in Texas and the fourth-largest private university in the state. The enrollment reflects the diversity of South Texas, as more than 60 percent of the students are from racial or ethnic minority groups. UIW is ranked No. 1 nationally among faith-based universities in the conferring of bachelor’s degrees to Hispanics by the Hispanic Outlook in Higher Education Magazine, and No. 6 nationally among all private, not-for-profit universities. International students comprise 14% of the student body, and they represent over 70 countries. Seventy-five percent of the students depend upon financial aid. A majority of the students are first-generation college attendees.

UIW offers 80 undergraduate and graduate fields of study, including the Ph.D. in Education and doctoral degrees in pharmacy (Pharm.D.), optometry (OD), nursing practice (DNP), physical therapy (DPT) and business administration (DBA). UIW is one of twenty universities in the U.S. with an optometry program, while the pharmacy school is the only one in Texas at a private university. In fall, 2017, the School of Osteopathic Medicine will welcome its first class of students to a new facility at Brooks City Base.

In athletics, UIW is a member of the Division 1 Southland Conference. UIW fielded its first football team in 2009, which plays in Benson Stadium, named after New Orleans Saints owner Tom Benson.

With a student-to-faculty classroom ratio of 14:1, UIW is a wireless campus that provides students with an environment that encourages excellence in academics. As part of its international efforts, UIW has agreements for reciprocal education with 123 universities in 40 countries. It also operates academic sites in Mexico City and Irapuato, Mexico, and Heidelberg, Germany.

In 2017, UIW was chosen as one of the “Great Colleges to Work For” in a national survey by The Chronicle of Higher Education, the ninth year in a row it has received this prestigious distinction. UIW also made the national Top 10 Honor Roll for eight consecutive years, in the medium-sized classification for universities with enrollments between 3,000 and 9,999 students. The graduate nursing program has been recognized as one of the top 65 graduate programs nationally by U.S. News Media Group.

The University of the Incarnate Word is accredited to award baccalaureate and graduate degrees by the Commission on Colleges of the Southern Association of Colleges and Schools. It also is accredited by the Texas Education Agency, the Association of Collegiate Business Schools and Programs, the Council of Baccalaureate and Higher Degree Programs of the National League for Nursing, the Board of Nurse Examiners for the State of Texas, the Commission on Accreditation of Allied Health Education Programs, the Joint Review Committee on Educational Programs in Nuclear Medicine Technology, the American Music Therapy Association, the Council of Education of the Deaf, the American Dietetic Association, and the Accreditation Council for Pharmacy Education.

COMPANY SIZE
500 to 999 employees
INDUSTRY
Education
FOUNDED
1881
WEBSITE
http://www.uiw.edu/